56142: Telephone Call Centers
This industry comprises (1) establishments primarily engaged in
answering telephone calls and relaying messages to clients and (2)
establishments primarily engaged in providing telemarketing services on
a contract or fee basis for others, such as promoting clients'
products or services by telephone; taking orders for clients by
telephone; and soliciting contributions or providing information for
clients by telephone. Telemarketing establishments never own the
product or provide the service that they are representing and generally
can originate and/or receive calls for others.
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