U.S. Department of Commerce

Statistics of U.S. Businesses: 2002:
Telephone call centers
United States

 
U.S. - Telephone call centers - by Employment Size of Enterprise
Introductory text includes scope and methodology. Table includes only establishments with payroll. Nonemployers are shown separately. For descriptions of column headings and rows (industries), click on the appropriate underlined element in the table.
Employment size of enterprise Firms Estab-
lish-
ments
Paid
employees
Annual
payroll
($1,000)
Receipts
($1,000)
All firms 4,079 5,260 338,279 6,959,400 17,189,880
Firms with no employees (as of March 12) 417 421 0 70,353 163,634
Firms with 1 to 4 employees 1,084 1,086 2,263 60,755 233,244
Firms with 5 to 9 employees 604 608 4,144 83,101 332,240
Firms with 10 to 19 employees 753 767 10,478 195,884 471,212
Firms with 20 to 99 employees 810 921 31,152 595,960 1,514,702
Firms with 100 to 499 employees 251 432 45,774 753,835 1,810,514
Firms with 500 employees or more 160 1,025 244,468 5,199,512 12,664,334
Firms with 500 to 749 employees 29 97 11,154 145,370 317,072
Firms with 750 to 999 employees 20 59 14,127 224,255 431,402
Firms with 1,000 to 1,499 employees 20 67 14,103 220,480 588,892
Firms with 1,500 to 2,499 employees 25 165 30,584 512,981 1,047,427
Firms with 2,500 employees or more 66 637 174,500 4,096,426 10,279,541

 

 

U.S. - Telephone call centers - by Year
Introductory text includes scope and methodology. Table includes only establishments with payroll. Nonemployers are shown separately. For descriptions of column headings and rows (industries), click on the appropriate underlined element in the table.
More
data
Year Firms by employment size of enterprise Paid employees by employment size of enterprise
Total20 + 100 +500 + Total20 + 100 +500 +
link to 2008 detail 2008 4,127 35.7% 14.4% 6.3% 428,700 96.5% 88.2% 73.1%
link to 2007 detail 2007 3,947 33.6% 12.9% 5.8% 385,757 96.2% 87.5% 74.1%
link to 2006 detail 2006 4,086 33.0% 12.1% 5.3% 383,351 96.0% 86.9% 73.7%
link to 2005 detail 2005 4,056 32.8% 12.1% 5.4% 382,803 95.9% 87.4% 74.8%
link to 2004 detail 2004 4,166 31.7% 11.6% 5.2% 392,269 95.8% 87.3% 74.4%
link to 2003 detail 2003 4,226 32.1% 11.9% 5.0% 383,953 95.6% 86.7% 72.3%
link to 2002 detail 2002 4,079 29.9% 10.1% 3.9% 338,279 95.0% 85.8% 72.3%
link to 2001 detail 2001 4,443 27.5% 8.8% 3.5% 343,419 95.0% 85.5% 73.8%
link to 2000 detail 2000 4,604 26.0% 8.3% 3.2% 344,378 94.7% 85.3% 73.0%
link to 1999 detail 1999 4,928 25.3% 7.9% 2.9% 323,553 94.0% 83.5% 69.9%
link to 1998 detail 1998 5,298 24.3% 7.0% 2.6% 314,845 93.4% 81.9% 68.8%


All-sector table

Source: Statistics of U.S. Businesses

Last modified: July 13, 2011   Questions?