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AES Broadcast  10/30/2008          Broadcast  #  2008057 
Customer Support Contact Information for AES Matters 
The following is Customer Support Contact Information for assistance 
         with Automated Export System (AES) matters.  With the implementation 
         of mandatory AES for all export shipments that previously required a 
         Shipper's Export Declaration and the increased security requirements 
         related to the AESDirect Account Maintenance Changes, we wanted to 
         refer to the provided contact information below for assistance to our 
         AES filers. 
AESDirect Helpdesk     877-715-4433 
The AESDirect Helpdesk is available to offer technical assistance 
         regarding the AESDirect program. 
Sample matters include: 
Username and Password Assistance 
         AESDirect Application Connectivity Assistance 
         AESPcLink Application Connectivity Assistance 
Foreign Trade Division Call Center     800-549-0595 
Menu Option 1 - Automated Export System Branch 
Sample matters include: 
AES Generated Responses 
         AES Fatal Errors 
         AES Compliance Reports 
         AES Fatal Error Reports 
         AESPcLink Workshops 
         General AES Filing Questions 
Menu Option 2 - Commodity Analysis Branch 
Sample matters include: 
Schedule B Classification Assistance 
         Other Commodity Related Reporting Issues 
Menu Option 3 - Regulations, Outreach, and Education Branch 
Sample matters include: 
Clarifying the Foreign Trade Regulations 
         Responsibilities of the Parties in the Export Transaction 
         AES Compliance Seminars 
         Assistance Via E-mail 
 AESDirect Helpdesk          
         Automated Export System Branch          
         Regulations, Outreach and Education Branch 
 For further information or questions, contact the U.S. Census Bureau's 
         AES Branch at 1-800-549-0595, menu option 1 or at 
         or online at 

FTD Web News

What is required for me to ship charity goods to Haiti?
From GLOBAL REACH: "In order to facilitate the movements of these goods, we offer the following guidance that applies to any goods not requiring a license, such as food, clothing, and medicines." (January 22, 2010)

Foreign Trade has GLOBAL REACH
Foreign Trade has just created and published its official blog, "Global Reach." Visit it to discuss the Foreign Trade Regulations, Export Filing (AES), Trade Data, and other trade related topics. Posts are current and relevant to you as the filer, exporter, data user, or curious blog reader. (January 5, 2010)

FTZ: Guidelines for Submtting Statistical Data (PDF) (1.8 MB)
Guidelines and best practices for fulfilling FTZ's statistical reporting requirements are now available.

- Training videos on topics such as the Foreign Trade Regulations, AESDirect, NAFTA, Taxes/Tariffs, Commodities, etc. now available!

2009 Constant Dollar Data
- The Census Bureau identified a processing error that caused incorrect deflators to be applied to the revised data for 2009. The data have been corrected.

- U.S. Census Bureau will modify the structure of several data products to accommodate changing technology and user demand.

- The export environment has dramatically changed. Come and understand what it takes to remain compliant, aware and out of trouble.

2003 AES Option 4 Moratorium
Option 4 Filing Review Process Suspended

AES Compliance Best Practices:
Best Practices for maintaining AES Compliance are now available.

Related Party Database Application:
Time series RELATED PARTY data for specific commodities and countries.

- Online Order Form
- FTD DropBox
- Merchandise Trade Downloads

NEW Schedule B Search Engine:
It's new. It's flexible. It has more options.

- Get the basics!
- Learn more!

Source: FTDWebMaster, Foreign Trade Division, U.S. Census Bureau, Washington, D.C. 20233
Created: 17 May 200
Last modified: 12 December 2015 at 10:39:45 AM