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My browser says that the download attempt failed. AOL is my service provider and I'm using the AOL browser (maybe the AOL version of Microsoft Internet Explorer (MSIE)) on a PC. How do I correct the problem?

    The browser that comes with the PC version of the AOL software sometimes has problems with the Dropbox. The majority of problems that have been brought to our attention involve the fact that the user is running the AOL version MS Internet Explorer.

    Our suggestion is to use the full version of MS Internet Explorer or Netscape Navigator with AOL. Both are available free of charge from the home pages of each company.

    To use another browser (Explorer or Navigator) with AOL:

    • Sign on to AOL
    • After you are connected, where you would normally start the AOL browser, start Explorer or Navigator. It's not accessible through any of the AOL menus, so you'll have to start it like any other application -- just be sure to keep the AOL software running otherwise you'll lose your connection to the Internet.

    NOTE: These problems apply ONLY to the PC version of AOL. We have had no problems with MAC users downloading files through the DROPBOX using the MAC AOL browser.

DB FAQ #0011

FTD Web News

FTZ: Guidelines for Submtting Statistical Data (PDF) (1.8 MB)
Guidelines and best practices for fulfilling FTZ's statistical reporting requirements are now available.

NEW EXPORT TRAINING VIDEOS!!!
- Training videos on topics such as the Foreign Trade Regulations, AESDirect, NAFTA, Taxes/Tariffs, Commodities, etc. now available!

2009 Constant Dollar Data
- The Census Bureau identified a processing error that caused incorrect deflators to be applied to the revised data for 2009. The data have been corrected.

2009 DATA PRODUCT CHANGES
- U.S. Census Bureau will modify the structure of several data products to accommodate changing technology and user demand.

EXPORT COMPLIANCE SEMINARS AND WORKSHOPS
- The export environment has dramatically changed. Come and understand what it takes to remain compliant, aware and out of trouble.
- See Seminar and Workshop Schedule

2003 AES Option 4 Moratorium
Option 4 Filing Review Process Suspended

AES Compliance Best Practices:
Best Practices for maintaining AES Compliance are now available.

Related Party Database Application:
Time series RELATED PARTY data for specific commodities and countries.

ORDER AND DOWNLOAD FOREIGN TRADE DATA PRODUCTS:
- Online Order Form - FTD DropBox
- Merchandise Trade Downloads

NEW Schedule B Search Engine:
It's new. It's flexible. It has more options.

NEWEST TRADE DATA! Get the basics! Learn more!

Source: FTDWebMaster, Foreign Trade Division, U.S. Census Bureau, Washington, D.C. 20233
Location: MAIN: REFERENCE: FAQ: DropBox
Created: 01 January 1999
Last modified: 20 August 2004 at 01:49:13 PM