PROPERTY OWNERS AND MANAGERS SURVEY
                      MULTI FAMILY PROPERTIES:  TECHNIQUES TO INCREASE TENANT TURNOVER
                                      TABLE 25
    
     ___________________________________________________________________________________________
    !                     !          !          TYPE OF MULTI FAMILY PROPERTY                   !
    !                     !          !__________________________________________________________!
    !                     !  TOTAL   !         !        !        !         !          ! 50 OR   !
    !                     ! UNITED   !         ! 3 TO 4 ! 5 TO 9 ! 10 TO 19! 20 TO 49 ! MORE    !
    !                     ! STATES   ! 2 UNITS ! UNITS  ! UNITS  !  UNITS  !  UNITS   ! UNITS   !
    !___________________________________________________________________________________________!
    !TOTAL UNITED STATES  ! 20584822 ! 3084750 !2471070 !1894445 ! 1467786 !  2223786 ! 9442986 !
    !___________________________________________________________________________________________!
    !TECHNIQUES TO        !          !         !        !        !         !          !         !
    !INCREASE TENANT      !          !         !        !        !         !          !         !
    !TURNOVER             !          !         !        !        !         !          !         !
    !_____________________!          !         !        !        !         !          !         !
    !ACTIVELY TRYING TO   !   239312 !   10549 !  31474 !  13326 !   29474 !    33244 !  121245 !
    !INCREASE TENANT      !          !         !        !        !         !          !         !
    !TURNOVER             !          !         !        !        !         !          !         !
    !___________________________________________________________________________________________!
    ! RENT INCREASES      !    45841 !       0 !   3327 !      0 !    7548 !     4222 !   30744 !
    !___________________________________________________________________________________________!
    ! DECREASING THE LEVEL!     9822 !       0 !   2998 !      0 !       0 !     4156 !    2668 !
    ! OF MAINTENANCE      !          !         !        !        !         !          !         !
    !___________________________________________________________________________________________!
    ! DECREASING SERVICES !     3028 !       0 !      0 !      0 !    3028 !        0 !       0 !
    ! TO TENANT           !          !         !        !        !         !          !         !
    !___________________________________________________________________________________________!
    ! CHARGE FEES FOR     !    13502 !    4097 !   6941 !      0 !       0 !        0 !    2464 !
    ! PREVIOUSLY FREE     !          !         !        !        !         !          !         !
    ! SERVICES            !          !         !        !        !         !          !         !
    !___________________________________________________________________________________________!
    ! OTHER TECHNIQUES    !   125848 !    2965 !  10149 !  10040 !   19188 !    17122 !   66384 !
    !___________________________________________________________________________________________!
    ! NOT REPORTED        !    47629 !    3487 !  11386 !   3286 !    2739 !     7745 !   18986 !
    !___________________________________________________________________________________________!
    !NOT TRYING TO        !  3156501 !  214982 ! 197960 ! 189890 !  166966 !   382786 ! 2003917 !
    !INCREASE TENANT      !          !         !        !        !         !          !         !
    !TURNOVER             !          !         !        !        !         !          !         !
    !___________________________________________________________________________________________!
    !NOT APPLICABLE       ! 16215015 ! 2729314 !2105387 !1556633 ! 1184913 !  1710769 ! 6927999 !
    !___________________________________________________________________________________________!
    !NOT REPORTED         !   973993 !  129905 ! 136250 ! 134595 !   86431 !    96987 !  389825 !
    !___________________________________________________________________________________________!
    
     NOTE: Items will not sum to totals because of multiple responses