National Processing Center (NPC)

How to Identify Census Bureau Telephone Interviewers

If you would like to verify that the person calling you is a Census Bureau employee, click on 'Connect With Us' below, then click on the 'Contact Us' tab, finally click on the 'Find Staff' link and enter the name.

Local number displayed on Caller ID:
What displays on Caller ID for our outbound calls depends on your telephone provider. When the contact center interviewer places an outbound call, either the toll-free number of the survey is displayed with "US Census Bureau" or the local number of the particular contact center.

The following are the contact center local numbers that typically appear on Caller ID:

• Hagerstown Contact Center - (240) 420-6029
• Jeffersonville Contact Center - (812) 218-3144
• Tucson Contact Center - (520) 798-4152

The U.S. Census Bureau has an obligation to produce accurate, relevant statistics about the nation’s economy and people. We depend on our respondents’ cooperation and trust, and promise to protect the confidentiality of your information. Federal law protects respondents’ information, and we have developed policies and statistical safeguards to help us follow the law and further ensure the confidentiality of your information. Depending on the survey you are in, your information is protected under Title 13, 18, and/or 26 of the United States Code.

Please visit the Data Protection and Privacy Policy site for more information on how your data are protected.