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Bureau.Itispartofabroadprogram,theCensus2000Testing,Experimentation,andEvaluation " program,designedtoassessCensus2000andtoinform2010Censusplanning. # #X/XXX/#X/XXX/ XX/#  #     @ 0 @` 0@ ` (#` (##  : ##X/X # XX/  0@ (# (#0@h(#(#0@h(#h(#JamesB.Treat#   #  #X/X  # XX/Ԁ#   #  #X/X  # XX/ ($  [ AVe) xdME*xA *S%! #X/X K # XX/  Planning,ResearchandEvaluation#X/X  ##X/XXX/ # XX/  mW9)%`z0(< `(*E,<J<Jev,m#   ##X/X  # XX/  Division#   #_  #_XM X_ ⾌ #_  X_XM *b%" #٩  _ ##X/X ٩7#=XX/  7(#7(#(#(#t-(%7(#7(# f f8/XXdXXd8i f  ==#X/X=ױ#  TheCensus2000Testing,Experimentation,andEvaluationProgramprovidesmeasuresof  effectivenessfortheCensus2000design,operations,systems,andprocesses#X/XXX/#X/XXX/,andprovides  informationonthevalueofnewordifferentmethodologies#X/XXX/#X/XXX/.Theresultsandrecommendations  fromtheseanalysesprovidevaluableinformationcrucialtoplanningthe2010Census.By t providingmeasuresofhowwellCensus2000wasconducted,thisprogramfullysupportsthe ` CensusBureausstrategytointegratethe2010earlyplanningprocesswithongoingMaster L  AddressFile/TIGERenhancementsandtheannualAmericanCommunitySurvey.Thepurpose 8  ofthefollowingreportistosynthesizeresultsfromCensus2000evaluations,experiments,and $ t otherassessmentsandtomakerecommendationsforplanningthe2010Census.#X/XXX/#X/XXX/ԀCensus2000  ` Testing,experimentation,andEvaluationreportsareavailableontheCensusBureausInternet  L  siteat:4h 0O  5  http://www.census.gov/pred/www/.660OJ  7 x  8  #X/XXX/v#      =XX/8/XXdXXd8CONTENTS#X/X=i#   Z1.BACKGROUND""J(#.* * 1  0  1.1TypesofEnumerationAreas#""J(#.\\.(#(##2  0  0` (#(#1.1.1Mailout/Mailback#""J(#.+` (#` (##2 `  0  0` (#(#1.1.2Update/Leave#""J(#.'` (#` (##2 L  0  0` (#(#1.1.3UrbanUpdate/Leave#""J(#.-` (#` (##3 8  0  0` (#(#1.1.4Update/Enumerate#""J(#.,,+` (#` (##3 $ t  0  0` (#(#1.1.5List/Enumerate#""J(#.  )` (#` (##4 `  0  0` (#(#1.1.6RemoteAlaska#""J(#.(` (#` (##4 L  0  1.2TypesofQuestionnaires#""J(#.+(#(##4 $  0  1.3DataCollectionOperations#""J(#..(#(##4   0  0` (#(#1.3.1QuestionnaireDelivery#""J(#.1` (#` (##5  0  0` (#(#1.3.2InternetProgram#""J(#.+` (#` (##5 p 0  0` (#(#1.3.3TelephoneQuestionnaireAssistance#""J(#.=` (#` (##5 \ 0  0` (#(#1.3.4BeCountedProgram#""J(#.-` (#` (##6 H 0  0` (#(#1.3.5CoverageEditFollowup#""J(#.1` (#` (##6 4 0  0` (#(#1.3.6NonresponseFollowup#""J(#./` (#` (##6  p 0  0` (#(#1.3.7CoverageImprovementFollowup#""J(#.8` (#` (##6  \ 0  0` (#(#1.3.8PersonalVisitEnumeration#""J(#.5` (#` (##7 H 0  0` (#(#1.3.9T-NightEnumeration#""J(#..` (#` (##7 4 0  1.4EnumerationMethods#""J(#.\\'(#(##7   0  1.5LanguageProgram#""J(#.PP$(#(##8  0  0` (#(#1.5.1Non-EnglishQuestionnaires#""J(#.005` (#` (##8 l! 0  0` (#(#1.5.2LanguageAssistanceGuides#""J(#.NN5` (#` (##9 X"  0  0` (#(#1.5.3AssistancewithcompletingtheEnglishquestionnaire#""J(#.O` (#` (##9 D#! 2.RESULTS`"`"H(#. .9 %l # 0  2.1MailResponseRateversusMailReturnRate#""J(#.LL=(#(##9 &D"% 0  2.2ShortFormMailRatesversusLongFormMailRates#`"`"I(#.E(#(##12 ($' 0  2.3Enumerationofpeopleandhouseholdsbythedifferentmodes/methods#`"`"I(#.W(#(##15 *%)  +&* 0  2.4SatisfactionwiththeInternetWebsite#`"`"I(#...:(#(##19  0  0` (#(#2.4.1InternetQuestionnaireAssistance#`"`"I(#.<` (#` (##19  0  0` (#(#2.4.2InternetDataCollection#`"`"I(#.3` (#` (##19 t 0  2.5SatisfactionwiththeTelephoneQuestionnaireAssistanceProgram#`"`"I(#.HHT(#(##20 L  0  2.6UseoftheLanguageProgram#`"`"I(#./(#(##21 $ t 0  0` (#(#2.6.1Non-EnglishQuestionnaires#`"`"I(#.005` (#` (##21  L  0  0` (#(#2.6.2LanguageAssistanceGuides#`"`"I(#.NN5` (#` (##22  8  0  0` (#(#2.6.3AssistancewithcompletingtheEnglishquestionnaire#`"`"I(#.O` (#` (##23 $  3.CONCLUSIONS/RECOMMENDATIONS`"`"I(#.>>)24   4.REFERENCES`"`"I(#. 25   AppendixA:0 ` NumberofLanguageAssistanceGuidesRequestedthroughthe\` (#` (# 0  0` (#(#TelephoneQuestionnaireAssistanceProgram,attheH` (#` (# 0  0` (#(#QuestionnaireAssistanceCenters,andattheInternetWebsite#`"`"I(#.Q` (#` (##28 4    \ @ =XX/ListofTablesandFigures#X/X=ת)#   Table1:0 ` MailReturnRatesandMailResponseRatesOverTime#`"`"I(#.G` (#` (##11  Table2:0 ` MailReturnRatesandMailResponseRatesbyFormTypeOverTime#`"`"I(#.jjT` (#` (##13  Table3:0 ` NumberofPersonsandHouseholdsbyEnumerationMethod#`"`"I(#.hhJ` (#` (##18 `  Table4:0 ` Non-EnglishQuestionnairesRequested#`"`"I(#.8` (#` (##21 8  Table5:0 ` LanguageAssistanceGuides:RequeststhroughtheTelephone` ` (#` (# 0  0` (#(#QuestionnaireAssistanceProgramorattheQuestionnaireL ` (#` (# 0  0` (#(#AssistanceCenters#`"`"I(#.JJ&` (#` (##23 8  Table6:0 ` AssistanceincompletingtheEnglishquestionnaireinalanguageother ` (#` (# 0  0` (#(#thanEnglishduringTelephoneQuestionnaireAssistance#`"`"I(#.J` (#` (##24   Figure1:0 ` DifferenceBetweenShortFormandLongFormMailRates#`"`"I(#.J` (#` (##14    =XX/Acknowledgments#X/X='/#   \ /IwouldliketoacknowledgeandthankthefollowingauthorsofCensus2000EvaluationReports:  \ DianeBarrett,SarahBrady,NathanCarter,T.JohnChesnut,JerryImel,KimJonas,JohnJones, H DarleneMoul,CarolPendleton,RobinPennington,MiriamRosenthal,DaveSheppard,Damon 4 Smith,HerbertStackhouse,CourtneyStapleton,NealaStevens,ErinWhitworth,andKevin   Zajac.Withouttheireffortsthisreportwouldnotbepossible.Inaddition,Iwouldliketo   acknowledgeandthankthefollowingpeoplefortheirreviewofthisreport:FlorenceAbramson,   DebbieBolton,SarahBrady,BobFay,EdGore,DebbieGriffin,RuthAnnKillion,andMiriam ! Rosenthal.IwouldalsoliketoacknowledgeandthankE.AliceBanks,LindaBrudvig,Randall "  Neugebauer,andTammieShanksfortheirsupport.Finally,Iwouldlikeacknowledgeandthank l#! SarahBradyforthesupportsheprovidedrelatedtothequalityassuranceprocess. X$"   0&!$ XOYpW qOa sOa tOa vOa @# =XX/1.BACKGROUND#X/X=ׯ4#   Theobjectiveofthisreportistoanswerthefollowingsevenquestions:     `     ./$%&(Ix36" 3"  0   3)62I3  0` (#(#  HowquicklydidtheUnitedStateshousingunitpopulationrespondbymailin t  Census2000? 3)6b6݌` ` (#` (# Ќ  " 3"  0   3`72I3  0` (#(#  Howdidthemailresponseratesdifferbetweenshortandlongforms? 3`77݌L ` (#` (# Ќ  " 3"  0   3n82I3  0` (#(#  Howdidthemailreturnratesdifferbetweenshortandlongforms? 3n88݌8 ` (#` (# Ќ  " 3"  0   3z92I3  0` (#(#  Howmanypeopleandhouseholdswereenumeratedbythedifferent $ t  modes/methods? 3z99݌` ` (#` (# Ќ  " 3"  0   3:2I3  0` (#(#  OfthepersonswhousedtheCensusBureau'sInternetwebsite,howsatisfiedwere L  theywithit? 3::݌8 ` (#` (# Ќ  " 3"  0   3;2I3  0` (#(#  OfthepersonwhousedtheTelephoneQuestionnaireAssistanceprogram,how $  satisfiedweretheywithit? 3;<݌ ` (#` (# Ќ  " 3"  0   3'=2I3  0` (#(#  HowwasthelanguageprogramutilizedinCensus2000? 3'=`=݌ ` (#` (# Ќ  Inordertoanswerthefirstthreequestionsthereportcontainsadiscussionofthemailresponse  andmailreturnrates;forthetotalandbyformtypeshortversuslong.Forthefourthquestiona p distributionofthenumberofpersonsandhouseholdsbythedifferentenumerationmethodsand \ datacollectionoperationsareprovided.Inaddition,imputationratesarediscussed.Forthefifth H andsixthquestionsdatafromthecustomersatisfactionsurveysoftheInternetwebsiteandthe 4 TelephoneQuestionnaireAssistanceprogramsareanalyzed.Finallyforthelanguageprogram,  p thenumberofnon-Englishquestionnairesandlanguageassistanceguidesareprovided.In  \ addition,dataareprovidedontheamountofassistancetheCensusBureauprovidedrespondents H withcompletingtheEnglishquestionnaireinalanguageotherthanEnglish.Theanalysisforthis 4 reportislimitedtotheUnitedStateshousingunitpopulation.Therefore,personsenumeratedin   GroupQuartersarenotincludedintheseanalyses.Inaddition,PuertoRicoisnotincludedin   theseanalyses.Othertopicreportsthatarerelatedtothisreportare:  " 3"  0   3C2I3  0` (#(#  AddressListDevelopment, 3CC݌ ` (#` (# Ќ  " 3"  0   3mD2I3  0` (#(#  ContentandDataQuality, 3mDD݌l!` (#` (# Ќ  " 3 "  0   3PE2I3  0` (#(#  CoverageImprovement, 3PEE݌X" ` (#` (# Ќ  " 3 "  0   3/F2I3  0` (#(#  DataCollection,and 3/FhF݌D#!` (#` (# Ќ  " 3 "  0   3G2I3  0` (#(#  PuertoRico. 3GGG݌0$"` (#` (# Ќ  X/XXX/#X/XXX/G#Census2000consistedofalargenumberofcomponentsoractivities.Inordertoaddressthe &X!$ objectivesofthisreportthreecomponentstothecensusarediscussedindetail: &D"% ! ! ./$%&(Ixx ./$%&" 3"  0   3I2I3  0` (#(#  thepartitioningoftheUnitedStatesintoenumerationareas, 3II݌($'` (#` (# Ќ  " 3"  0   3J2I3  0` (#(#  thequestionnairesusedtoenumeratethepopulation,and 3JJ݌)%(` (#` (# Ќ  " 3"  0   3K2I3  0` (#(#  thedatacollectionoperations. 3KK݌*%)` (#` (# Ќ   +&* Sections1.1,1.2and1.3provideadiscussionofeachcomponentindividually.Section1.4  providesadiscussionofthethreecomponentsandhowtheywereintegratedforCensus2000.  Finally,Section1.5providesadiscussionofthethreeelementsoftheCensus2000language  programwhichaffectedmailresponseandrespondentbehavior. t  1.10  TypesofEnumerationAreas L (#(# TheCensusBureaupartitionedthegeographiclandmassoftheUnitedStatesintoapproximately $ t 7.2millionblocks(non-waterblocks)B  ԍ[Document4/Reference1]AOC  .ForCensus2000,theCensusBureauassignedeachblock  ` tooneofsixtypesofenumerationareas.Theenumerationareasweredetermineddependingon  L  theaddresstypeintheblock,theneedforspecialenumerationprocedures,and/orthemethodfor  8  deliveringtheCensusquestionnaire.ThesixtypesofenumerationareasareMailout/Mailback, $  Update/Leave,UrbanUpdate/Leave,Update/Enumerate,List/Enumerate,andRemoteAlaska   (TreatandStackhouse,2002).   1.1.10  Mailout/Mailback (#(# InMailout/Mailbackareas,themajorityofaddressesarecity-style,e.g.,801MainStreet.In \ addition,theaddresslistwasprimarilydevelopedpriortoCensusDay,April1,2000.The H CensusBureaumailedpaperquestionnairestoeachaddressinMailout/Mailbackareas.The 4 UnitedStatesPostalServicedeliveredpaperquestionnairesbetweenMarch13andMarch15,  p 2000.ForMailout/Mailbackareasrespondentscouldself-enumerateprovidingtheirdataon  \ paperquestionnaires.IftheydidnotreturntheirquestionnaireonorbeforeApril18,2000,the H addresswasvisitedbyaninterviewerduringNonresponseFollowup(seeSection1.3.6).An 4 interviewer-administeredenumerationwasperformedusingapaperquestionnaire.Ofthe7.2   millionblocksinthenationB  ԍ[Document4/Reference1]UC  ,52.71percent(3,782,567)B  ԍ D! [Document4/Reference2]/VC  wereinMailout/Mailbackareas   containingapproximately79.81percentB  ԍ[Document4/Reference8]VC  ofallhousingunits.Mailout/Mailbackareaswereinall  50statesandtheDistrictofColumbia.Mailout/Mailbackareasalsoincludedareasdesignatedas  Military.MilitaryareaswereoriginallyUpdate/Leaveareasonmilitarybases.Aftertheaddress  listwerecreated,itwasdeterminedthatalltheaddresseswerecity-styleandreceivedmail l deliverybytheUnitedStatesPostalService.Therefore,theseareaswereconvertedoverto X  Mailout/MailbackmethodologybutwereclassifiedasMilitary.AreasclassifiedasMilitarydo D! notmakeupallmilitarybases. 0"  1.1.20  Update/Leave$X"(#(# Update/Leaveareasincludebothcityandnoncitystyleaddresses.Anexampleofanon-city %0!$ styleaddressisRuralRoute7,Box4.UnitedStatesPostalServicedeliverycoverageplayeda &"% roleindeterminingUpdate/Leaveareas.AreaswheretheUnitedStatesPostalServicehad '#& difficultydeliveringtosomeorallofthehousingunitswereclassifiedasUpdate/Leave.While (#' theaddresslistwasdevelopedpriortoCensusDay,itwasalsoupdatedduringthedeliveryofthe )$( Censusquestionnaire.DuringMarch2000,CensusBureaustaffcanvassedtheUpdate/Leave |*%) blocks,updatedboththeaddresslistandthemaps,anddeliveredpaperquestionnaires.Like h+&* Mailout/Mailbackareas,inUpdate/Leaveareasrespondentscouldself-enumerateprovidingtheir  dataonpaperquestionnaires.IftheydidnotreturntheirquestionnaireonorbeforeApril18,  2000,theaddresswasvisitedbyaninterviewerduringNonresponseFollowup(seeSection  1.3.6).Aninterviewer-administeredenumerationwasperformedusingapaperquestionnaire. t Ofthe7.2millionblocksinthenationB  ԍ[Document4/Reference1]Y_C  ,41.72percent(2,993,665)B  ԍ $  [Document4/Reference3]_C  ԀwereinUpdate/Leaveareas ` containingapproximately18.80percentB  ԍ[Document4/Reference9]`C  ofallhousingunits.Update/Leaveareaswereinall50 L  statesexceptRhodeIsland.TheDistrictofColumbiacontainednoUpdate/Leaveareas. 8  1.1.30  UrbanUpdate/Leave `(#(# UrbanUpdate/LeaveareaswereoriginallyMailout/Mailbackareaswhichwereconvertedtoan  8  Update/Leaveenumerationmethodology.TheCensusBureauidentifiedblockswherewe $  thoughttheUnitedStatesPostalServicewouldhavedifficultydeliveringtheCensus   questionnaire.Theseareaswereinnercity,usuallycontainingmultiunitstructures.During   March2000,CensusBureaustaffcanvassedtheUrbanUpdate/Leaveblocks,updatedboththe   addresslistandthemaps,anddeliveredquestionnaires.LikeMailout/Mailbackand   Update/Leaveareas,inUrbanUpdate/Leaveareasrespondentscouldself-enumerateproviding p theirdataonpaperquestionnaires.Iftheydidnotreturntheirquestionnaireonorbefore \ April18,2000,theaddresswasvisitedbyaninterviewerduringNonresponseFollowup(see H Section1.3.6).Aninterviewer-administeredenumerationwasperformedusingapaper 4 questionnaire.Ofthe7.2millionblocksinthenationB  ԍ[Document4/Reference1]PfC  ,0.18percent(12,843)B  ԍ[Document4/Reference4]fC  ԀwereinUrban  p Update/Leaveareascontainingapproximately0.21percentB  ԍ[Document4/Reference10]hgC  ofallhousingunits.Eightofthe  \ twelveRegionalCensusCentersidentifiedblocksforUrbanUpdate/Leaveareas.Theeight H participatingRegionalCensusCenterswereAtlanta,Boston,Chicago,Dallas,Denver,Detroit, 4 Philadelphia,andSeattle.ThefourRegionalCensusCentersthatdidnotparticipatewere   Charlotte,KansasCity,LosAngeles,andNewYork.TherewereUrbanUpdate/Leaveareasin   California,Colorado,Delaware,theDistrictofColumbia,Florida,Idaho,Illinois,Louisiana,  Michigan,NewJersey,Pennsylvania,RhodeIsland,andWashington.  1.1.40  Update/Enumeratel(#(# Update/EnumerateareaswereoriginallyMailout/MailbackorUpdate/Leaveareaswhichwere D! convertedtothisenumerationarea.Thisenumerationareaoccurredincommunitieswithlow 0"  mailresponseratesinthe1990Census.Someoftheareashadprimarilycitystyleaddressesand #l! someconsistedofnoncitystyleaddresses.Update/Enumerateareasincludesomeselected $X" AmericanIndianReservationsandtheColonias,whichareHispanicoccupiedunincorporated $D # communitiesneartheMexicanborder.Inaddition,Update/Enumeratetookplaceinresortareas %0!$ withhighconcentrationsofseasonallyvacanthousingunits.FromMarchtoJune2000,Census &"% BureaustaffcanvassedtheUpdate/Enumerateblocks,updatedboththeaddresslistandmaps, '#& andenumeratedthehousingunits.Aninterviewer-administeredenumerationwasperformed (#' usingapaperquestionnaire.Ofthe7.2millionblocksB  ԍ[Document4/Reference1]nC  Ԁinthenation,2.32percent(166,427)B  ԍ[Document4/Reference5]coC  were )$( inUpdate/Enumerateareascontainingapproximately0.83percentB  ԍ[Document4/Reference11]pC  ofallhousingunits. |*%) Update/Enumerateareaswereinportionsof35states.ThesestateswereAlabama,Alaska, h+&* Arizona,California,Colorado,Connecticut,Florida,Idaho,Indiana,Iowa,Kansas,Kentucky,  Louisiana,Maine,Massachusetts,Minnesota,Mississippi,Montana,Nebraska,Nevada,New  Mexico,NewYork,NorthCarolina,NorthDakota,Oregon,Pennsylvania,RhodeIsland,South  Carolina,SouthDakota,Texas,Utah,Virginia,Washington,Wisconsin,andWyoming.Detroit t wastheonlyRegionalCensusCenterthatdidnotparticipateintheUpdate/Enumerateoperation. ` 1.1.50  List/Enumerate8 (#(# List/Enumerateareascontainmostlynoncitystyleaddresses.Theseareasofthecountryare  ` geographicallyremotewithalowhousingunitdensity.Forthesereasonstheaddresslistwas  L  developedduringtheenumerationofthehousingunits.FromMarchtoJuly2000,Census  8  Bureaustaffcanvassedthegroundcreatingtheaddresslist,updatingmaps,andenumeratingthe $  housingunits.Aninterviewer-administeredenumerationwasperformedusingapaper   questionnaire.Ofthe7.2millionblocksinthenationB  ԍ[Document4/Reference1]uC  ,2.99percent(214,785)B  ԍ[Document 4 4/Reference6]=vC  Ԁwerein   List/Enumerateareascontainingapproximately0.34percentB  ԍ[Document   4/Reference12]vC  ofallhousingunits.List/Enumerate   areaswereinportionsof20states.ThesestateswereAlaska,Arizona,California,Hawaii,   Idaho,Maine,Montana,Nebraska,Nevada,NewHampshire,NewMexico,NewYork,North p Dakota,Oregon,SouthDakota,Texas,Utah,Vermont,Washington,andWyoming.Thesestates \ aremainlyintheWestandNortheastregionsofthecountry. H 1.1.60  RemoteAlaska p(#(# RemoteAlaskaareascontainmostlynoncitystyleaddresses.TheseareasofAlaskaarethemost H geographicallyremotewithalowhousingunitdensity.Forthesereasonstheaddresslistwas 4 developedduringtheenumerationofthehousingunits.FromlateJanuarytolateApril2000,   CensusBureaustaffcanvassedtheground,creatingtheaddresslist,updatingmaps,and   enumeratingthehousingunits.Aninterviewer-administeredenumerationwasperformedusinga  paperquestionnaire.Ofthe7.2millionblocksinthenationB  ԍ[Document4/Reference1]{C  ,0.08percent(5,418)B  ԍ[Document4/Reference7]X|C  Ԁwerein  RemoteAlaskaareascontainingapproximately0.02percentB  ԍ[Document4/Reference13]}C  ofallhousingunits.   1.20  TypesofQuestionnaires X (#(# ForCensus2000,therewerethreebasictypesofquestionnaires;paperquestionnaires,anInternet 0"  questionnaire,andcomputerassistedtelephoneinterview(CATI)questionnaires(Treatand #l! Stackhouse,2002). $X"  1.30  DataCollectionOperations %0!$(#(# ForCensus2000,therewereninemajordatacollectionoperationsrelatedtothehousingunit '#& population:QuestionnaireDelivery,theInternetprogram,TelephoneQuestionnaireAssistance, (#' theBeCountedprogram,CoverageEditFollowup,NonresponseFollowup,Coverage )$( ImprovementFollowup,PersonalVisitEnumeration,andTransientNight(T-Night) |*%) enumeration. h+&* XOY  X X  1.3.10  QuestionnaireDelivery(#(# FortheQuestionnaireDeliveryoperation,paperquestionnairesweredeliveredbyeitherthe t UnitedStatesPostalServiceinMailout/MailbackareasorCensusBureaustaffinUpdate/Leave ` andUrbanUpdate/Leaveareas.ThedeliveryoperationoccurredbetweenMarch13toMarch15, L  2000inMailout/Mailbackareas.InUpdate/Leaveareas,QuestionnaireDeliverywasscheduled 8  tobeginonMarch3,2000,withtheintentthatallquestionnairesweretobedeliveredbyCensus $ t Day,April1,2000.InactualitysomequestionnairesweredeliveredearlierthanMarch3during  ` trainingexercises.Inaddition,theoperationwasnotcompletedinsomeareasuntilApril6,  L  2000.InUrbanUpdate/Leaveareas,QuestionnaireDeliveryoccurredfromMarch3toMarch  8  31,2000.Respondentsweretocompletetheirquestionnairesandreturntheformsthroughthe $  mail.NotethatthisoperationincludestheLocalCensusOfficedeliveryofpaperquestionnaires   whichtheUnitedStatesPostalServicewasunabletodeliver.Questionnairedeliveryoccurredin   Mailout/Mailback,Update/Leave,andUrbanUpdate/Leaveareas(StackhouseandBrady,2003a   and2003b;Rosenthal,2002a;andPennington,2003).   1.3.20  InternetProgram\(#(# FortheInternetprogram,respondentsreceivingtheshortformpaperquestionnairewereableto 4 respondontheInternet.Respondentswererequiredtoprovidetheir22digitcensus  p identificationnumberinordertoaccesstheInternetquestionnairesite.TheCensusBureau  \ decidednottoadvertisetheInternetprogram.Therefore,personswhorespondedusingthis H programlocateditontheCensusBureauwebsiteorhadsomeconnectiontotheCensusBureau. 4 ThewebsitewasaccessiblebetweenMarch3andApril18,2000.Internetprogramprimarily   occurredinMailout/Mailback,Update/Leave,andUrbanUpdate/Leaveareas(Whitworth,2002).   1.3.30  TelephoneQuestionnaireAssistance(#(# FortheTelephoneQuestionnaireAssistanceprogram,theCensusBureauprovidedatoll-free l 1-800telephonenumbertoassistrespondentsincompletingtheCensusquestionnaire.There X  weretwowaysrespondentscouldprovidetheirdata.First,oneofthecapabilitiesoftheprogram D! wastoallowtherespondenttoprovidehisorherCensusshortformdataoverthetelephone. 0"  Whentherespondentmetcertainconditions,acomputerassistedtelephoneinterviewwas #l! administered.Someoftheseenumerationsresultedinaddressesbeingaddedtothehousingunit $X" inventory.Second,respondentscouldrequestthataquestionnairebemailedtothem.The $D # operatorcollectedtherespondentsaddressinformationandapaperquestionnairewasmailed. %0!$ TelephoneQuestionnaireAssistancenetworkwasavailabletothepublicfromMarch3toJune &"% 30,2000.TelephoneQuestionnaireAssistanceprimarilyoccurredinMailout/Mailback, '#& Update/Leave,andUrbanUpdate/Leaveareas(Chesnut,2003). (#'  h+&* 1.3.40  BeCountedProgram(#(# FortheBeCountedprogram,theCensusBureaudistributedunaddressedpaperquestionnairesat  targetedlocationsinthecommunity.IfapersonfeltheorshewasnotcountedintheCensus,he t orshecouldcompletetheformandreturnthequestionnairethroughthemail.Questionnaires ` wereavailablefromMarch31toApril17,2000.TheBeCountedProgramoccurredinallsix L  enumerationareas(Carter,2002). 8  1.3.50  CoverageEditFollowup `(#(# FortheCoverageEditFollowupprogram,theCensusBureaureviewedthedatafrompaper  8  questionnairesreturnedthroughthemailandfromInternetquestionnaires.Thereviewconsisted $  ofchecksoreditstoensurethattherespondentprovidedconsistentdataonthenumberof   personsinthehousehold.TheCoverageEditFollowupprogramwasnotdesignedtobea   contentfollowup.Theprogramincludedtwotypesofeditfailures.Thefirsteditwasa   consistencycheckonthenumberofpersonsinthehousingunit.Thiseditwascalled count   discrepancy.Thesecondeditidentifiedhouseholdsthatreportedmorepersonsthantherewas p roomonthequestionnaire.Thiswascalled largehouseholdedit.Computerassistedtelephone \ interviewwasconductedthatconsistedofareviewofthehouseholdrosterandninecoverage H probes.Theprobesweredesignedtoidentifypersonsincludedontherosterinerrorand 4 excludedfromtherosterinerror.Thedemographicdataforpersonsaddedtotherosterasa  p resultofthecoverageprobesandpersonsresultingfromthelargehouseholdeditwereobtained.  \ ThisoperationoccurredfromMay8toAugust13,2000inMailout/Mailback,Update/Leave,and H UrbanUpdate/Leaveareas(Sheppard,2003). 4 1.3.60  NonresponseFollowup (#(# FortheNonresponseFollowupoperation,addressesforwhichaquestionnairehadnotbeen  receivedonorbeforeApril18,2000werevisitedbyCensusBureaustaff.Paperquestionnaires  wereusedduringtheNonresponseFollowupoperation.Inaddition,iftheenumeratorlocatedan l addressonthegroundthatwasmissingfromtheiraddressregistertheywereabletoaddand X  enumeratethehousingunit.ThisoperationoccurredfromApril27toJune26,2000in D! Mailout/Mailback,Update/Leave,andUrbanUpdate/Leaveareas(Moul,2002). 0"  1.3.70  CoverageImprovementFollowup$X"(#(# TheCoverageImprovementFollowupoperationoccurredafewweeksafterthecompletionof %0!$ theNonresponseFollowupoperation.Thisoperationwasdesignedtoenumeratehousingunits &"% thatwereaddedlatetotheaddresslistandthuscouldnotbeincludedintheNonresponse '#& Followupoperation.Inaddition,housingunitsclassifiedasvacantordeleteinNonresponse (#' FollowupwerevisitedagainduringCoverageImprovementFollowup.Paperquestionnaires )$( wereusedduringtheCoverageImprovementFollowupoperation.Inaddition,iftheenumerator |*%) locatedanaddressonthegroundthatwasmissingfromtheiraddressregistertheywereableto h+&* addandenumeratethehousingunit.ThisprogramoccurredfromJune26toAugust23,2000in  Mailout/Mailback,Update/Leave,andUrbanUpdate/Leaveareas(Moul,2003).  1.3.80  PersonalVisitEnumerationt(#(# ThePersonalVisitEnumerationoperationwasdesignedtoenumerateareasofthecountrywhere L  theCensusBureaudidnotmailordeliveraquestionnairefortherespondentstocompleteand 8  returnthroughthemail.Theseareasofthecountryaretypicallyremotewithlowhousingunit $ t density.Inadditiontheyareincommunitieswithlowmailresponseratesinthe1990Census.  ` CensusBureaustaffvisitedandenumeratedeachhousingunitusingpaperquestionnaires.The  L  PersonalVisitEnumerationoperationoccurredbetweenJanuary31andMay30,2000.This  8  operationoccurredinUpdate/Enumerate,List/Enumerate,andRemoteAlaskaareas(Zajac,2002 $  andRosenthal,2002b).   X/XXX/1.3.90  T-NightEnumeration (#(# TheT-Nightenumerationwasdesignedtoenumeratepersonsattransientlocationssuchas p recreationalvehicle(RV)parks,campgrounds,marinas,racetracks,fairs,andcarnivals.Persons \ livingorstayingattheselocationsonCensusDaywerenotlikelytobeattheselocations H year-round.PersonsattheselocationswereenumeratedbytheT-Nightoperationifthey 4 indicatedtheyhadnootherusualhome.AtRVparks,marinas,andcampgrounds,theobjective  p wastoenumeratepersonswhoprimarilylivedinRVsandhouseboats,orothermobileor  \ temporaryhousing.Atracetracks,fairs,andcarnivals,thepopulationbeingenumeratedwasthe H residentworkforce.Paper(household)questionnaireswereusedtoenumerateallsuchpersons. 4 #X/XXX/#Thesesitesandslipswereenumeratedashousingunits.TNightEnumerationoccurredon   March31,2000inallsixenumerationareas(Jonas,2002)X/XXX/.B  /X/XXXXXX//+X/XXXXXX/+C     /X/XXXXXX// 1.40  EnumerationMethods (#(# Basedonthesixtypesofenumerationareas,thethreetypesofquestionnaires,andtheninedata l collectionoperations,therewerelargenumberofenumerationmethodsinCensus2000.Forthis X  discussion,theyhavebeencollapsedintothreeenumerationmethodsbasedonhowthedatawere D! collected. 0"  Thefirstmethodisself-administeredenumerations.Theyaredefinedasquestionnairesthat $X" respondentscompletedwithoutthedirectassistanceofCensusBureaustaff.Thisoccurredin $D # Mailout/Mailback,Update/Leave,andUrbanUpdate/Leaveareas.Thisincludespaper %0!$ questionnairesfromthequestionnairedeliveryoperationandtheBeCountedprogramthatwere &"% completedbytherespondent,andreturnedthroughthemail.Inaddition,Internetquestionnaires '#& areincluded. (#' Thesecondmethodisinterviewer-administeredfollowupenumerations.Theyaredefinedas |*%) questionnairesthatwerecompletedwiththedirectassistanceofCensusBureaustaff.In h+&* addition,mostrespondentshadtheoptionofperformingandcompletingaself-administered  enumerationanddidnot.ThisoccurredinMailout/Mailback,Update/Leave,andUrban  Update/Leaveareas.ItincludespaperquestionnairesfromtheNonresponseFollowupand  CoverageImprovementFollowupoperations.Inaddition,computerassistedtelephone t interviewsfromtheCoverageEditFollowupoperationandtheTelephoneQuestionnaire ` Assistanceprogramareincluded.NotethatreturnsfromtheCoverageEditFollowupoperation L  originallystartedasaself-administeredenumerationshowever,sincetherewasaninteraction 8  betweentherespondentandatelephoneagent,thesewereclassifiedasinterviewer-administered $ t followupenumerations.  ` Ѐ  L  Thethirdmethodisinterviewer-administeredenumerations.Theyaredefinedasquestionnaires  8  thatwerecompletedwiththedirectassistanceofCensusBureaustaff.Inaddition,respondents $  onlyoptiontocompletehisorherquestionnairewaswithdirectassistancefromCensusBureau   staff.Therefore,theydidnothavetheopportunitytoperformaself-administeredenumeration.   Thisoccurredinallsixenumerationareas.ForMailout/Mailback,Update/Leave,andUrban   Update/Leaveareas,thisincludedpaperquestionnairesforhousingunitsaddedduring   NonresponseFollowupandCoverageImprovementFollowup.Inaddition,housingunitsadded p asaresultoftheTelephoneQuestionnaireAssistanceprogramareincluded.Thisconsistedof \ computerassistedtelephoneinterviewsonly.ForUpdate/Enumerate,List/Enumerate,and H RemoteAlaskaareas,paperquestionnairesfromthePersonalVisitEnumerationoperationare 4 alsoincluded.Finally,theT-Nightenumerationisalsoincludedinthisenumerationmethod,  p occurringinallenumerationareas.  \ Attheendofthecensus,allhousingunitsshouldhavebeenenumeratedbyoneoftheabove 4 methods.However,thereweresomehousingunitsattheendofthecensusdatacollection   operationsforwhichtherewasnoenumeration.Forthesehousingunits,theCensusBureau   imputedallofthepersondata.TheyarecalledWholeHouseholdSubstitutions.   1.50  LanguageProgram (#(# ForCensus2000,therewerethreecomponentsofthelanguageprogram;questionnairesin X  languagesotherthanEnglish,languageassistanceguides,andassistanceincompletingthe D! Englishquestionnaire. 0"  1.5.10  Non-EnglishQuestionnaires$X"(#(# QuestionnaireswereprovidedinfivelanguagesotherthanEnglish.Thefivelanguageswere %0!$ Spanish,Chinese,Korean,Tagalog,andVietnamese.Thesequestionnairescouldhavebeen &"% obtainedthroughtwomethods.First,allhouseholdsinMailout/Mailbackareasandhouseholds '#& inUpdate/Leaveareaswithmailingaddresseshadtheoptiontorequestaquestionnairein (#' Spanish,Chinese,Korean,Tagalog,orVietnamesethroughtheadvanceletter.Theadvance )$( lettercontainedaformallowingrespondentstoidentifythenon-Englishquestionnairethey |*%) required.RespondentswouldcompleteandreturntheformtotheCensusBureau.Uponreceipt h+&* oftherequest,theCensusBureaumailedtherespondenttherequestednon-English  questionnaire.Thesecondmethodofobtaininganon-EnglishquestionnairewasthroughtheBe  CountedProgram.BeCountedquestionnaireswereavailableinEnglish,Spanish,Chinese,  Korean,Tagalog,andVietnamese.TheseBeCountedquestionnaireswereavailableatlocal t QuestionnaireAssistanceCentersandatthe BeCounteddistributionsites(Carter,2002and ` JonesandBarrett,2003). L  1.5.20  LanguageAssistanceGuides$ t(#(# X/XXX/Languageassistanceguideswerebrochuresavailablein49languagesotherthanEnglishthat  L  assistednonEnglishrespondentsinfillingouttheirEnglishquestionnaire.#X/XXX/5#Languageassistance  8  guidescouldbeobtainedthroughthreemethods;fromtheInternetQuestionnaireAssistancesite, $  throughtheTelephoneQuestionnaireAssistanceprogram,orobtainedataQuestionnaire   AssistanceCenter.4  ~ 0O  5  6O0Oc  7 ~ ԀAppendixAcontainsalistofthe49languages.Notethatinadditiontothe   49languages,alargeprintEnglishversionoftheguidewasavailable(Chesnut,2003;Jonesand   Barrett,2003;andPendleton,2003).   1.5.30  AssistancewithcompletingtheEnglishquestionnaire\(#(# AssistanceincompletingtheEnglishquestionnairecould beobtainedthroughtwomethods;the 4 TelephoneQuestionnaireAssistanceprogramandtheQuestionnaireAssistanceCenters.Xt XXX/The  p TelephoneQuestionnaireAssistanceprogramwasimplementedtoassistthepublicincompleting  \ theircensusforms.SixlanguagespecificnationaltollfreenumberswereprintedonCensus H questionnairesandLanguageAssistanceGuides.TheEnglishandSpanishtollfreenumbers 4 connectedtoanInteractiveVoiceResponsesystemwhereacallerobtainedinformationby   selectingfromaseriesofmenuoptions,andifneeded,wastransferredtoanagent.Thefour   Asianlanguagetollfreenumbersconnecteddirectlytobilingualagents.TheAsianlanguages  supportedwereChinese,Korean,Vietnamese,andTagalog.TheOperatorSupportSystem  facilitatedagentsinservicingcallsbyprovidingverbatimscripting.#X/X XXt`#Xt XXX/ԀOneoftherolesofthe  QuestionnaireAssistanceCenterswastoassistrespondentswithlanguagebarriersincompleting l theirquestionnaire.Bilingualstaffwerehiredtofacilitatethatrole(Chesnut,2003).#X/X XXt #Xt XXX/ X  #X/X XXtJ#@FF% =XX/2.RESULTS#X/X=׸#  #l! TheanalysisforthisreportislimitedtotheUnitedStateshousingunitpopulation.Therefore, %l # personsenumeratedinGroupQuartersandinPuertoRicoarenotincludedintheseanalyses. &X!$  2.10  MailResponseRateversusMailReturnRate '0#&(#(# Therearetwomeasuresthatexamineself-enumerationinCensus2000;mailresponseratesand )%( mailreturnrates.ThemailresponseratesandthemailreturnratesforCensus2000were *%) calculatedattwopointsintime:asofApril18,2000andasofDecember31,2000.April18was +&* pW pe p  usedasareferencedateforcalculatingtheratessincethatwasthedatefordeterminingwhich  housingunitswouldbecontactedduringtheNonresponseFollowupoperation.December31  wasusedasareferencedateforcalculatingtheratessincethatwasthedatetheofficialcounts  wereduetothePresident.WhiletheratesarecalculatedthroughDecember31,thelastdateon t whichtheCensusBureaureceivedaself-enumeratedreturnwasOctober19,2000. ` ThemailresponserateasofApril18isameasurethatrepresentsthepercentageofaddresses 8  eligibleforNonresponseFollowupthatreturnedquestionnairespriortothedesignationofthe $ t NonresponseFollowupuniverse.ThemailresponserateasofDecember31isameasureof  ` respondentparticipationbymailinCensus2000.Thedifferencebetweenthetworatesisthatthe  L  December31ratewasnotrestrictedtoreturnsreceivedbeforethecutfortheNonresponse  8  Followupuniverse.Severalcriteriawereusedtoidentifyaddressesforinclusioninthe $  denominatorofthemailresponserate.FirsttheaddresshadtobeontheCensus2000address   frame(DecennialMasterAddressFile)andbeeligibletobecontactedintheNonresponse   Followupoperation.Inaddition,theratewasrestrictedtohousingunitsinmailbackareasonly.   MailbackareasincludedMailout/Mailback,Update/Leave,andUrbanUpdate/Leaveareas.   Finally,addressesthatwerepreidentifiedashavinginadequateaddressinformationformailout p wereexcludedfromtherates.Forahousingunittobeinthemailresponseratenumerator,ithad \ tobeinthemailresponseratedenominator,andtheCensusBureaureceivedaquestionnaireon H orbeforeaspecificpointintime,i.e.,April18andDecember31. 4 ThemailreturnrateisameasureofrespondentcooperationbymailinCensus2000.Several  \ criteriawereusedtoidentifyaddressesforinclusioninthedenominatorofthemailreturnrate. H FirsttheaddresshadtobeoccupiedinCensus2000(ontheHundredPercentCensusEditedFile) 4 andbeintheCensus2000addressframepriortothestartoftheNonresponseFollowup   operation.Inaddition,theratewasrestrictedtohousingunitsinmailbackareasonly,i.e.,   Mailout/Mailback,Update/Leave,andUrbanUpdate/Leave.Finally,addressesidentifiedbythe  UnitedStatesPostalServiceinMailout/MailbackareasorbyCensusBureaustaffin  Update/LeaveandUrbanUpdate/Leaveareasasundeliverablewereexcludedfromtherates.For  ahousingunittobeinthemailreturnratenumerator,ithadtobeinthemailreturnrate l denominatorandtheCensusBureaureceivedaquestionnaireonorbeforeaspecificpointin X  time,i.e.,April18andDecember31. D!  Xt XXX/Themaindifferencebetweenthedenominatorsofthemailresponseandmailreturnratesisthat #l! themailresponseratedenominatorincludesvacanthousingunits,addressesdeterminedbythe $X" UnitedStatesPostalServiceandCensusBureaustaffasundeliverable,andaddressesonthe $D # Census2000addressframewhichwereeventuallydeterminednottoexist. %0!$ #X/X XXt#Forthemailresponserateandthemailreturnratecalculations,questionnairescompletedfrom '#& thefollowingdatacollectionoperationsareconsidered mailreturnsandareincludedinthe (#' numeratorsasresponses:QuestionnaireDelivery,theInternetprogram,theBeCountedprogram, )$( TelephoneQuestionnaireAssistance,andCoverageEditFollowup.Therefore,questionnaires |*%) fromthosefivedatacollectionoperationsareconsideredmailresponses/returns.Finally,the h+&* nationallevelratesincludeall50statesandtheDistrictofColumbia. T,'+ qOa qe q  Table1containsthefinalmailresponseandfinalmailreturnrates(asofDecember31).In  addition,thetablecontainsthemailresponseandmailreturnratesatdifferencepointsintime.  ThesepointsarerelatedtothequestionnairedeliveryinUpdate/LeaveandUrbanUpdate/Leave t areas,questionnairemailingstrategyinMailout/Mailbackareas,CensusDay,andNonresponse ` Followup.Finally,Table1containspercentagesusingthefinalmailresponseandfinalmail L  returnratesasthebase.Thesepercentagesshowtherelativerelationshipbetweenthetworates 8  overtime. $ t @ Table1:MailReturnandMailResponseRatesOverTime  L  B  ԍ[ReturnRate/RatecolumnDocument1/Reference1] \ [ReturnRate/PercentofFinalRatecolumnDocument1/Reference2] H [ResponseRate/RatecolumnDocument1/Reference3] 4 [ResponseRate/PercentofFinalRatecolumnDocument1/Reference4]C  *kVmddd Xdd Xdd X(#(#,dd , dd ,Xdd%,dd%x,dd ,Xdd%,dd%+  +!$ $  + XX/Date ND28  NTimeFrame@! ND28  NMailReturnRate@7 @6$8 " @ ND28  NMailResponseRate 4*$8 " 4  h   $ h  $Rate 9/!| " 9AsaPercent |  oftheFinal ,|  Rate :0!, " : $ h  $Rate 9/!| " 9AsaPercent |  oftheFinal ,|  Rate c4R!, " @f@37682@f@cMarch3 b4QC p @f@37682 @f@4 bQuestionnaireDeliveryBeginsinUpdate/Leave  p andUrbanUpdate/Leaveareas T4C! 4 # T0.0 g4V4 pU # 4 # g0.0 S4B4 pU # 4 S T4C! p4 # T0.0 g4V4 pU # 4 # g0.0 v4e4 p U # 4 f@37685f@vMarch6 b4QCd! f@37685 f@4 bAdvanceLetterDeliveryBegins a4P!d"4 ?0.1?a0.1 4pAd#U ?0.1 ?4 ?0.2?0.2@ @ `4OAd$U ?0.2 ?4 ` a4P!d%4 ?0.1?a0.1 4pAd&U ?0.1 ?4 ?0.2?0.2 4rAd'U ?0.2 ?4 g@37692g@March13 b4QCX( g@37692 g@4 bQuestionnaireMailoutBeginsinMailout/Mailback X) areas a4P!X*4 @2.2@a2.2 4pAX+U @2.2 @4 @2.7@2.7 `4OAX,U @2.7 @4 ` a4P!X-4 ffffff?1.9ffffff?a1.9 4pAX.U ffffff?1.9 ffffff?4 ffffff@2.8ffffff@2.8 4rAX/U ffffff@2.8 ffffff@4 `h@37699`h@March20 b4QCL0 `h@37699 `h@4 bReminderPostcardDeliveryBegins  b4Q!L14 fffff9@25.9fffff9@b25.9 4rBL2U fffff9@25.9 fffff9@4 ̌@@33.1̌@@33.1 a4PBL3U ̌@@33.1 ̌@@4 a b4Q!L44 6@22.56@b22.5 4rBL5U 6@22.5 6@4 fffff@@33.3fffff@@33.3 4sBL6U fffff@@33.3 fffff@@4 i@37711i@April1 b4QC7 i@37711 i@4 bCensusDay b4Q!84 ̌O@63.1̌O@b63.1 4rB9U ̌O@63.1 ̌O@4  T@80.5 T@80.5 a4PB:U  T@80.5  T@4 a b4Q!;4 YK@54.7YK@b54.7 4rB<U YK@54.7 YK@4 LT@81.2LT@81.2 4sB=U LT@81.2 LT@4 j@37718j@April8 b4QC$> j@37718 j@4 bOneWeekpastCensusDay b4Q!$?4 Q@70.5Q@b70.5 4rB$@U Q@70.5 Q@4 yV@89.9yV@89.9 a4PB$AU yV@89.9 yV@4 a b4Q!$B4 N@61.2N@b61.2 4rB$CU N@61.2 N@4 ̬V@90.7̬V@90.7 4sB$DU ̬V@90.7 ̬V@4 l@37728l@April18 b4QChE l@37728 l@4 bNRFUUniverseisdetermined b4Q!hF4 fffffR@74.1fffffR@b74.1 4rBhGU fffffR@74.1 fffffR@4 W@94.5W@94.5 a4PBhHU W@94.5 W@4 a b4Q!hI4 33333P@64.333333P@b64.3 4rBhJU 33333P@64.3 33333P@4 33333W@95.333333W@95.3 4sBhKU 33333W@95.3 33333W@4 l@37735l@April25 b4QC\L l@37735 l@4 bOneWeekpasttheNRFUUniverseDetermination b4Q!\M4 fffffR@75.1fffffR@b75.1 4rB\NU fffffR@75.1 fffffR@4 33333W@95.833333W@95.8 a4PB\OU 33333W@95.8 33333W@4 a b4Q!\P4 LP@65.2LP@b65.2 4rB\QU LP@65.2 LP@4 ,X@96.7,X@96.7 4sB\RU ,X@96.7 ,X@4  m@37737 m@April27 b4QCS  m@37737  m@4 bOfficialStartDatefortheNRFUFieldActivities b4Q!T4 R@75.4R@b75.4 4rBUU R@75.4 R@4 fffffX@96.1fffffX@96.1 a4PBVU fffffX@96.1 fffffX@4 a b4Q!W4 YP@65.4YP@b65.4 4rBXU YP@65.4 YP@4 fffffFX@97.1fffffFX@97.1 4sBYU fffffFX@97.1 fffffFX@4 t@37797t@June26 b4QC4Z t@37797 t@4 bOfficialEndDatefortheNRFUFieldActivities b4Q!4[4 yS@77.9yS@b77.9 4rB4\U yS@77.9 yS@4 33333X@99.333333X@99.3 a4PB4]U 33333X@99.3 33333X@4 a b4Q!4^4 P@67.0P@b67.0 4rB4_U P@67.0 P@4 X@99.4X@99.4 VsB4`U X@99.4 X@4  @37985 @December31 bVQC(!xa  @37985  @V bEndoftheCensusYear bVQ!(!xbV S@78.4S@b78.4 VsB(!xcU S@78.4 S@V Y@100.0Y@100.0 bVQC(!xdU Y@100.0 Y@V b bVQ!(!xeV P@67.4P@b67.4 VsB(!xfU P@67.4 P@V Y@100.0Y@100.0SIG(!xgU Y@100.0 Y@V S#X/X # XX/0  Source:StackhouseandBrady,2003aand2003b"Xg(#(# 0  NRFUmeansNonresponseFollowup#X/X  #"h(#(# Asameasureofrespondentcooperation,thefinalmailreturnrate(asofDecember31)was78.4 T$j percentB  ԍ[Table1ofthisevaluation]yC  .Therefore,ofallthehouseholdswhocouldhaverespondedbymail21.6percent @% k requiredavisitbyaCensusBureaufieldstafftoenumeratetheirhousehold.Asofthestartof ,&|!l theadvancelettermailingonMarch6,themailreturnratewas0.1percentB  ԍ[Table1ofthisevaluation]C  .Theformsreceived 'h"m atthatpointintimewerefromUpdate/LeaveandUrbanUpdate/Leaveareas.Asofthestartof (T#n thequestionnairemailingforMailout/Mailbackareas(March13),theratewas2.2percentB  ԍ[Table1ofthisevaluation]C  8.The (@$o majorityoftheseformswerealsofromUpdate/LeaveandUrbanUpdate/Leaveareas.Asofthe ),%p startofthereminderpostcardmailingonMarch20,theratehadincreasedto25.9percentB  ԍ[Table  1ofthisevaluation]C  t.This *&q represented33.1percentB  ԍԍ[Table1ofthisevaluation]ԍC  Ԁofthefinalmailreturnrate.OnCensusDay(April1),theratewas63.1 +'r sOa s s  percentB  ԍԍ[Table1ofthisevaluation]C  ',representing80.5percentB  ԍԍ[Table1ofthisevaluation]ԍC  Ԁofthefinalmailreturnrate.OnApril8,oneweekafter  CensusDay,therateincreasedby7.4percentagepointsB  ԍ[Table1ofthis D! evaluation;70.563.1]rԍC  to70.5percentB  ԍ[Table1ofthisevaluation]C  .Themailreturnrateon  April18was74.1percentB  ԍ[Table1ofthisevaluation]C  ,representing94.5percentB  ԍԍ[Table1ofthis #l! evaluation]ԍC  Ԁofallthemailreturnsthatwerereceived.  April18wasthedatethattheNonresponseFollowupuniversewasdetermined.Withinone t weekafterApril18andtwodayspriortotheofficialstartdatefortheNonresponseFollowup ` fieldactivities(April27),themailreturnrateincreasedto75.1percentB  ԍԍ[Table1ofthisevaluation]C  .Attheofficialenddate L  fortheNonresponseFollowupoperation(June26),themailreturnratewas77.9percentB  ԍԍ[Table1ofthis '#& evaluation]C  , 8  representing99.3percentB  ԍԍ[Table1ofthisevaluation]pԍC  Ԁofallthereturnsthatwerereceived. $ t BetweenthemailingofthequestionnaireinMailout/MailbackareasandCensusDay,formswere  L  returnedbyrespondentsatafairlyhighrate.Duringthe20dayintervalB  ԍԍ[Document1/Reference  5]C  ,themailreturnrate  8  increasedbyabout61percentagepointsB  ԍԍ[Document1/Reference6]C  ,anaverageof3.0percentagepointsB  ԍԍ[Document1/Reference7]ԍC  Ԁperday.Between $  CensusDayandthedatetheNonresponseFollowupuniversewasdetermined,therateatwhich   respondentsreturnedformsstartedtodecline.Duringthis18dayintervalB  ԍԍ[Document1/Reference8]C  4,themailreturnrate   increasedby11.0percentagepointsB  ԍԍ[Document1/Reference9]C  ,anaverageof0.6percentagepointsperdayB  ԍԍ[Document1/Reference10]C  Y.Betweenthe   dateoftheNonresponseFollowupuniversedeterminationandtheofficialstartofthe   NonresponseFollowupfieldactivities,therateatwhichrespondentsreturnedformsdeclined p evenfurther.Duringthis10dayintervalB  ԍԍ[Document1/Reference11]C   ,themailreturnrateincreasedby1.3percentagepointsB  ԍ[Document1/Reference12]C  Y!, \ anaverageof0.1percentagepointsperdayB  ԍ[Document  8  1/Reference13]C  !.Theratebasicallyleveledoffsometimeafterthe H startoftheNonresponseFollowupfieldactivities.Therefore,bytheofficialstartofthe 4 NonresponseFollowupfieldactivitiesthemajorityoftheforms(96.1percent)B  ԍ[Table1ofthisevaluation]^#ԍC  thattheCensus  p Bureauwasgoingtoreceivewerereceivedasmeasuredbythemailreturnrate.  \ Thefinalmailresponserate(asofDecember31)was67.4percentB  ԍ[Table1ofthisevaluation]C  $.Howeveratthetimeofthe 4 NonresponseFollowupoperationuniversedetermination(April18)themailresponseratewas   64.3percent.Therefore,35.7percentofthemailbackuniverse(Mailout/Mailback,   Update/Leave,andUrbanUpdate/Leaveareas)requiredcontactduringNonresponseFollowup.  Thedifferencebetweenthefinalmailresponseandfinalmailreturnratesisabout11percentage  pointsB  ԍ[Document1/Reference14]C  &.However,thepatterndiscussedwiththemailreturnratecanalsobeobservedwiththe  mailresponserate.Lookingatthepercentagedistributionovertimeforthetworatesweseethat l thereisrelativelynodifference. X   2.20  ShortFormMailRatesversusLongFormMailRates 0" (#(# Table2containsthefinalmailresponserateandthefinalmailreturnrates(asofDecember31) $X" byformtype(shortversuslong).Inaddition,thetablecontainstheformlevelratesatdifferent $D # pointsintime.SimilartoTable1,thesepointsarerelatedtothequestionnairemailingstrategy %0!$ inMailout/Mailbackareas,CensusDay,andNonresponseFollowup.Table2alsocontainsthe &"% differencebetweentheshortformmailrateandthelongformmailrateatthedifferentpointsin '#& time.Theclassificationofformtypewasbasedontheformthehousingunitwassentandnot (#' theformofenumeration.Itispossiblethatsomehousingunitsweresentalongformbythe )$( CensusBureaubutwereenumeratedonashortform. |*%) X/XXX/ h+&* tOa t t  #X/XXX/,#@Table2:MailReturnRatesandMailResponseRatesbyFormTypeOverTime  B  ԍ[ReturnRate/ShortFormRatecolumnDocument2/Reference1]  \ [ReturnRate/LongFormRatecolumnDocument2/Reference2] H [ReturnRate/DifferencecolumnDocument2/Reference3] 4 Ў(-ԍ[ResponseRate/ShortFormRatecolumnDocument3/Reference1]B.ԍ   [ResponseRate/LongFormRatecolumnDocument3/Reference2]   [ResponseRate/DifferencecolumnDocument3/Reference3]C  .*8V9d ddd  dd Xdd%Xdd%xdd Xdd%Xdd%kVm(#(#,dd , dd ,dd%,dd%x,Xdd%,Mdd%, dd%, dd%,Xdd%+  +! + XX/Date ND2( N@  TimeFrame@  #X/X |1# XX/Ԉ ND2 NMailReturnRate <2$<"  < =3!<"  =MailResponseRate @6$< " @#X/X @2# XX/ 7-  7 7-  7FormType @6$0 " @Diff#X/X 3# XX/ ND20 " N ND20 " NFormType @6$0 " @Diff#X/X 4# XX/ B820" B   `  $  ` $Short t  Form $ t Mail  $ Return   Rate 9/!4 " 9Long t  Form $ t Mail  $ Return   Rate =3!4 " = .$ ` . 3) ` 3Short t  Form $ t Mail  $ Response   Rate 9/!4 " 9Long t  Form $ t Mail  $  Response  ! Rate =3!4 "" = ]4L `" @f@37682@f@]March3 b4QCx # @f@37682 @f@4 bQuestionnaireDeliveryBeginsin x $ U/LandUU/Lareas#X/X 5# XX/ T4C!(x %4 # T0.0 g4V4x &U # 4 # g0.0 g4V4x 'U # 4 # g0.0 S4B4x (U # 4 SЈ T4C!x )U4 # T0.0 g4V4x *U # 4 # g0.0 g4V4x +U # 4 # g0.0 v4e4x ,U # 4 f@37685f@vMarch6 b4QCl - f@37685 f@4 bAdvanceLetterDeliveryBegins a4P!l .4 ?0.2?a0.2 4pAl /U ?0.2 ?4 ?0.1?0.1 4pAl 0U ?0.1 ?4 ?0.1?0.1 `4OAl 1U ?0.1 ?4 `Ј a4P!l 2U4 ?0.1?a0.1 4pAl 3U ?0.1 ?4 ?0.1?0.1 t4cAl 4U ?0.1 ?4 # t0.0 v4e4l 5U # 4 g@37692g@vMarch13 b4QC 6 g@37692 g@4 bQuestionnaireMailoutBeginsin  7 MO/MBareas a4P!` 84 @2.2@a2.2 4pA 9U @2.2 @4 333333?1.7333333?1.7 4pA :U 333333?1.7 333333?4 ?0.5?0.5 `4OA ;U ?0.5 ?4 `Ј a4P! <U4 @2.0@a2.0 4pA =U @2.0 @4 ?1.5?1.5 4pA >U ?1.5 ?4 ?0.5?0.5 4rA ?U ?0.5 ?4 `h@37699`h@March20 b4QC @ `h@37699 `h@4 bReminderPostcardDeliveryBegins b4Q! A4 <@28.6<@b28.6 4rB BU <@28.6 <@4 ffffff)@12.7ffffff)@12.7 4rB CU ffffff)@12.7 ffffff)@4 /@15.9/@15.9 a4PB DU /@15.9 /@4 aЈ b4Q! EU4 fffff8@24.9fffff8@b24.9 4rB FU fffff8@24.9 fffff8@4 %@10.8%@10.8 4rB GU %@10.8 %@4 ,@14.0,@14.0 4sB HU ,@14.0 ,@4 i@37711i@April1 b4QC8I i@37711 i@4 bCensusDay b4Q!8J4 P@66.4P@b66.4 4rB8KU P@66.4 P@4 ̌G@47.1̌G@47.1 4rB8LU ̌G@47.1 ̌G@4 3333333@19.23333333@19.2 a4PB8MU 3333333@19.2 3333333@4 aЈ b4Q!8NU4 L@57.7L@b57.7 4rB8OU L@57.7 L@4 fffff&D@40.3fffff&D@40.3 4rB8PU fffff&D@40.3 fffff&D@4 ffffff1@17.4ffffff1@17.4 4sB8QU ffffff1@17.4 ffffff1@4 j@37718j@April8 b4QC,|R j@37718 j@4 bOneWeekpastCensusDay b4Q!,|S4 fffffFR@73.1fffffFR@b73.1 4rB,|TU fffffFR@73.1 fffffFR@4 fffffL@57.8fffffL@57.8 4rB,|UU fffffL@57.8 fffffL@4 .@15.4.@15.4 a4PB,|VU .@15.4 .@4 aЈ b4Q!,|WU4 O@63.6O@b63.6 4rB,|XU O@63.6 O@4 33333H@49.433333H@49.4 4rB,|YU 33333H@49.4 33333H@4 ffffff,@14.2ffffff,@14.2 4sB,|ZU ffffff,@14.2 ffffff,@4 l@37728l@April18 b4QCp[ l@37728 l@4 bNRFUUniverseisdetermined b4Q!p\4 S@76.4S@b76.4 4rBp]U S@76.4 S@4 O@63.0O@63.0 4rBp^U O@63.0 O@4 *@13.4*@13.4 a4PBp_U *@13.4 *@4 aЈ b4Q!p`U4 P@66.4P@b66.4 4rBpaU P@66.4 P@4 33333J@53.933333J@53.9 4rBpbU 33333J@53.9 33333J@4 )@12.5)@12.5 4sBpcU )@12.5 )@4 l@37735l@April25 b4QCd l@37735 l@4 bOneWeekpasttheNRFUUniverse e Determination b4Q!df4 LS@77.2LS@b77.2 4rBgU LS@77.2 LS@4 fffff&P@64.6fffff&P@64.6 4rBhU fffff&P@64.6 fffff&P@4 333333)@12.6333333)@12.6 a4PBiU 333333)@12.6 333333)@4 aЈ b4Q!jU4 P@67.2P@b67.2 4rBkU P@67.2 P@4 fffffK@55.3fffffK@55.3 4rBlU fffffK@55.3 fffffK@4 '@11.9'@11.9 4sBmU '@11.9 '@4  m@37737 m@April27 b4QCn  m@37737  m@4 bOfficialStartDatefortheNRFU o FieldActivities b4Q!Xp4 `S@77.5`S@b77.5 4rBqU `S@77.5 `S@4 fffffFP@65.1fffffFP@65.1 4rBrU fffffFP@65.1 fffffFP@4 (@12.4(@12.4 a4PBsU (@12.4 (@4 aЈ b4Q!tU4 P@67.4P@b67.4 4rBuU P@67.4 P@4 K@55.7K@55.7 4rBvU K@55.7 K@4 '@11.8'@11.8 4sBwU '@11.8 '@4 t@37797t@June26 b4QCx t@37797 t@4 bOfficialEndDatefortheNRFU y FieldActivities b4Q!Lz4 fffffS@79.6fffffS@b79.6 4rB{U fffffS@79.6 fffffS@4 lQ@69.7lQ@69.7 4qB|U lQ@69.7 lQ@4 #@9.9#@9.9 `4OA}U #@9.9 #@4 `Ј b4Q!~U4 ,Q@68.7,Q@b68.7 4rBU ,Q@68.7 ,Q@4 ffffffM@58.8ffffffM@58.8 4qBU ffffffM@58.8 ffffffM@4 #@9.9#@9.9 VrAU #@9.9 #@4  @37985 @December31 bVQC  @37985  @V bEndoftheCensusYear bVQ!V fffffT@80.1fffffT@b80.1 VrBU fffffT@80.1 fffffT@V Q@70.5Q@70.5 VqBU Q@70.5 Q@V 333333#@9.6333333#@9.6 `VOAU 333333#@9.6 333333#@V `Ј bVQ!UV fffffFQ@69.1fffffFQ@b69.1 VrBU fffffFQ@69.1 fffffFQ@V 33333M@59.433333M@59.4 VqBU 33333M@59.4 33333M@V 333333#@9.6333333#@9.6QGEU 333333#@9.6 333333#@V Q#X/X :#0   XX/Source:StackhouseandBrady,2003aand2003b#X/X i# XX/p(#(# 0  U/LmeansUpdate/Leave p(#(# 0  UU/LmeansUrbanUpdate/Leave (#(# 0  MO/MBmeansMailout/Mailback (#(# 0  NRFUmeansNonresponseFollowup0!(#(# 0  DiffmeansthedifferencebetweenShortFormRateandtheLongFormRatefortheMailReturnandMailResponse !0 Rates#X/X j#"(#(# Thedifferencesbyformtypebetweenthefinalmailreturnratesandthefinalmailresponserates ,$| arerelativelythesame.Forshortforms,thedifferencebetweenthefinalshortformmailreturn %h  rateandthefinalshortformmailresponserateis11.0percentagepoints.Thedifferenceforthe &T! longformmailratesis11.1percentagepoints. &@" X/XXX/Theshortformfinalmailreturnrateof80.1percentB  ԍԍ[Table2ofthisevaluation]C  Ԁ}nis9.6percentagepointsB  ԍ[Table2ofthisevaluation]n#X/XXX/n#X/XXX/ԍC  higherthanthelong ($ formfinalmailreturnrateof70.5percentB  ԍ[Table2ofthisevaluation]C  o#X/XXX/Ro#X/XXX/.Forthefinalmailresponserates,theshortformfinal )% mailresponserateandthelongformfinalmailresponserateare69.1percentB  ԍ[Table2ofthis 5 evaluation]C  Ԁq#X/XXX/Kp#X/XXX/and59.4percentB  ԍԍ[Table2ofthisevaluation]C  q#X/XXX/q#X/XXX/, *% respectively.Thedifferencebetweenthesetworatesisalso9.6percentagespointsB  ԍԍ[Table2ofthisevaluation]C  r#X/XXX/@r#X/XXX/.#X/XXX/Es#X/XXX/ +& vOa v v  #X/XXX/s#X/XXX/FromTable2weseeasimilarpatterninthedifferencebetweenshortformsandlongformsover  timeforbothmailreturnratesandmailresponserates.StartingonMarch6thedifferencesare  relativelysmall.Thedifferenceincreasessubstantiallyandthendecreases,endingupat9.6 t percentagepointsB  ԍ[Table2ofthisevaluation]uC  forbothrates.Togetabetterunderstandingoftherelationshipbetweenthe ` shortformandthelongformmailrates,onewouldneedtolookatmorethanthetenpointsin L  timepresentedinTable2.Figure1graphsthedifferencebetweentheshortformandlongform 8  mailratesstartingonMarch2,2000andendingonDecember31,2000.Thegraphcontainsdata $ t forboththemailreturnrateandthemailresponserate.  `  (#(#                   (#(#m`!9)%`|0{ @ `.E{ @ @0 m߰Firstwelookedatthedifferencebetweentheshortformsandthelongformsforthemailreturn X  rate.BetweenMarch2andMarch14weseethatwhilethedifferenceisincreasing,itis D! relativelysmall.BetweenMarch15andMarch23thedifferencewentfrom2.7percentage 0"  pointsB  ԍ[Document5/Page1/Reference1]|C  to20.8percentagepointsB  ԍ[Document5/Page1/ t Reference2]|C  #X/XXX/$t#X/XXX/.Thisperiodofrapidincreasebegantwodaysafterthestartof #l! thequestionnairemailinginMailout/Mailbackareas(questionnairesweremailedbetweenMarch $X" 13andMarch15).OnMarch24,thedifferencedroppedoverapercentagepointto19.2 $D # percentagepointsB  ԍ 8  [Document5/Page1/Reference3]~C  Ԁandthenreboundedoverthenextfourdaystoahighof20.9percentagepoints %0!$ B  ԍ[Document5/Page1/Reference4]WC  ontwoconsecutivedays(March27and28).March29beganthegradualdeclineinthe &"% differencethatcontinueduntilJune14.OnJune15,thedifferenceintheratewentto10.0 '#& percentagepointsB  ԍ[Document5/Page3/Reference6]C  from10.7percentagepointsB  ԍ[Document5/Page3/Reference5]C  onthepreviousday.FromthemiddleofJuneto (#' theendoftheyear,thedifferencedoesnotfluctuatemuch,resultinginadifferenceof9.6 )$( percentagepointsB  ԍ[Document5/Page8/Reference7]7C  . |*%)  h+&* ЇThepatternobservedforthemailreturnratecanalsobeseenwiththedifferenceforthemail  responserate.However,themagnitudeofthedifferenceissmallerforthemailresponserate  betweenMarch15(thefirstdayoftherapidincrease)andJune15(thedayweobservedtherate  startingtostabilize).Attheendoftherapidperiodofincrease(onMarch23)theobserved t differenceis18.4percentagepointsB  ԍ[Document5/Page1/Reference8]C  (2.4percentagepointsB  ԍ 4 [Document5/Page1/Reference2&Reference8]!C  Ԁlowerthanthemailreturnrate).It ` reachesitshighestlevelof18.7percentagepointsB  ԍ[Document5/Page1/Reference9] C  ontwoconsecutivedays(March27and28). L  Likethemailreturnrate,thedifferenceforthemailresponseratedoesnotfluctuatemuchfrom 8  themiddleofJunetotheendoftheyear.ByDecember31,2000,thedifferencebetweenthe $ t shortformandlongformmailresponseratesis9.6percentagepointsB  ԍ   [Document5/Page8/Reference10]ӇC  .#X/XXX/}#  ` BasedonFigure1,respondentsweremorelikelytocompleteshortformsandreturnthemearlier  8  thanlongforms.However,thelargedifferenceobservedattheendofthefirstfewweeks $  betweenshortformandlongformmailratesdecreasedlaterintheyear.B  ԍFigure1Document5/Column1and2C  ԀThepatternsobservedin   Figure1couldbetheresultsofthereminderpostcards,theNonresponseFollowupadvertising   campaign,orotherfactors.    2.30  Enumerationofpeopleandhouseholdsbythedifferentmodes/methodsp(#(#  Table3containsadistributionofthenumberofpersonsandhouseholdsbythethreeenumeration H methods.Withineachenumerationmethodthereisabreakdownbythespecificdatacollection 4 operationswhichcomprisethatmethod.Table3alsocontainstheaveragehouseholdsizeforthe  p threeenumerationmethodsandthespecificdatacollectionoperations.Itshouldbenotedthat  \ thenumberofpersonsthatrespondentscouldprovidedatafordifferedbythequestionnaireused H foreachdatacollectionoperations.Thereadershouldbecautiouswhencomparingthisstatistic 4 acrossoperationsgiventhatformosthouseholdstheoperationtheywereenumeratedbywasa   selfselectionprocess.InadditiontothethreeenumerationmethodsdiscussedintheBackground   Section,thereisafourthcategorywhichincludesoperationsthatcouldnotbecategorizedintoan  enumerationmethodand/ordatacollectionoperation.  Self-administeredenumerationsrepresented72.33percentB  ԍ[Table3X/XXX/ԍofthisevaluation#X/XXX/ #ԍ]tC  ofthepersonsand74.16percentB  ԍ[Table3X/XXX/ԍofthisevaluation#X/XXX/#ѐԍ]VC  of l theoccupiedhousingunitsinthecensus.Themajorityofthesepersonsandreturns(99.74 X  percentB  ԍ[Document6/Reference1]!C  and99.76percentB  ԍ[Document6/Reference2]C  ,respectively)werefrompaperquestionnairesfromMailout/Mailback, D! Update/Leave,andUrbanUpdate/Leaveareas.Thepaperquestionnaireswerecompletedby 0"  respondentsandreturnedthroughthemail.InternetreturnsandBeCountedFormsaccountedfor #l! arelativelysmallnumberandpercentoftheenumerations. $X" Interviewer-administeredfollowupenumerationsaredefinedasquestionnairesthatwere %0!$ completedwiththedirectassistanceofCensusBureaustaff.Inaddition,mostrespondentshad &"% theoptionofperformingandcompletingaself-administeredenumerationanddidnot.Notethat '#& returnsfromtheCoverageEditFollowupoperationoriginallystartedasself-administered (#' enumerationshoweversincetherewasaninteractionbetweentherespondentandatelephone )$( agent,thesewereclassifiedasinterviewer-administeredfollowupenumerations.Thesereturns |*%) represented25.26percentB  ԍ[Table3X/XXX/ԍofthisevaluation#X/XXX/8#ԍ]C  ofthepersonsand23.35percentB  ԍ[Table3X/XXX/ԍ  p ofthisevaluation#X/XXX/#ԍ]C  oftheoccupiedhousingunitsinthe h+&* census.Themajorityofthesepersonsandreturns(82.96percentB  ԍ[Document6/Reference3]PC  and87.31percentB  ԍ[Document6/Reference4]C  ,respectively)  wereenumeratedduringNonresponseFollowuponapaperquestionnaire.Withinthe  interviewer-administeredfollowupenumerations,theCoverageImprovementFollowup  operationenumeratedthesecondlargestnumberofoccupiedhousingunitsbutthethirdlargest t numberofpersons.TheCoverageEditFollowupoperationaccountedforthethirdlargest ` numberofoccupiedhousingunitsandthesecondlargestnumberofpersons.Thehighaverage L  householdsizeintheCoverageEditFollowupoperationsistheresultofthe largehousehold 8  edit.Thepurposeofthelargehouseholdfollowupcomponentwastoobtainthedemographic $ t dataforthefollowing:  ` ! ! ./$%&(Ixx ./$%&" 3"  0   32I3  0` (#(#  personssevenandhigheronQuestionnaireDeliveryreturns, 3.݌ 8 ` (#` (# Ќ  " 3"  0   32I3  0` (#(#  personssevenandhigheronInternetreturns,and 33݌$ ` (#` (# Ќ  " 3"  0   32I3  0` (#(#  personssixandhigheronBeCountedreturns. 3.݌ ` (#` (# Ќ  Thesehouseholdswereoriginallyenumeratedonaself-administeredenumeration.Therefore,by   design,householdsclassifiedasenumeratedduringtheCoverageEditFollowupoperationshould   havemorepersonsonaveragethantheotheroperations.Theimpactofthelargehousehold p followupcomponentcanbeseenintheaveragehouseholdsizestatistics.Theoverallaverage \ householdsizeis2.59personsB  ԍ[Table3X/XXX/ԍofthisevaluation#X/XXX/#ܢԍ]bC  ,butfortheCoverageEditFollowupoperationthenumberis5.81 H personsB  ԍ[Table3X/XXX/ԍofthisevaluation#X/XXX/#ԍ]C  perhousehold.Finally,theTelephoneQuestionnaireAssistanceprogramaccountedfor 4 arelativelysmallnumberandpercentoftheenumerations.  p Interviewer-administeredenumerationsarecaseswherethehouseholdwasnotprovidedthe H opportunitytoselfrespondtothecensus.Thesereturnsrepresented1.14percentB  ԍ[Table3X/XXX/ԍofthis t evaluation#X/XXX/P#6ԍ]ϦC  ofthepersons 4 and1.10percentB  ԍ[Table3X/XXX/ԍofthisevaluation#X/XXX/Y#?ԍ]ħC  oftheoccupiedhousingunitsinthecensus.Thelargestsinglecontributing   operationinthiscategoryistheUpdate/Enumerateoperation,representing51.96percentB  ԍ[Document6/Reference5]C  ofthe   personsand47.40percentB  ԍ[Document6/Reference6]BC  oftheoccupiedhousingunits.NonresponseFollowupAddsand  CoverageImprovementFollowupAddsarecasesthatwereidentifiedduringtherespective  operationsasnewhousingunits.Thefieldstaffaddedtheaddressandenumeratedthehousehold  duringtheoperations.AddsfromtheNonresponseFollowupoperationwerethesecondlargest l contributingcomponent,followedbytheList/EnumerateoperationandaddsfromtheCoverage X  ImprovementFollowupoperation.Finally,theRemoteAlaskaandtheT-Nightoperations D! accountedforarelativelysmallnumberandpercentoftheenumerations. 0"  ThelastcategoryinTable3istitled Other.Thesereturnsrepresented1.26percentB  ԍ[Table3X/XXX/ԍof p thisevaluation#X/XXX/#Ϭԍ]hC  ofthe $X" personsand1.39percentB  ԍ[Table3X/XXX/ԍofthisevaluation#X/XXX/#حԍ]]C  oftheoccupiedhousingunitsinthecensus.Themajorityofthese $D # personsandreturns(99.88percentB  ԍ[Document H 6/Reference7]C  and99.86percentB  ԍ[Document6/Reference8]C  ,respectively)weretheresultoftheWhole %0!$ HouseholdSubstitutionprocess.TheWholeHouseholdSubstitutionsrepresenthouseholds &"% whichwerenotenumeratedbyadatacollectionoperation.Thus,thedataforthesecaseswere '#& imputed.Theremainingreturnsinthe Othercategoryare unlinkedenumeratorcontinuation (#' forms.Thesereturnsweregeneratedduringtheinterviewer-administeredfollowupenumeration )$( (allexcepttheTelephoneQuestionnaireAssistanceoperation)andtheinterviewer-administered |*%) enumerationoperations.Continuationformswereusedwhenthereweremorethanfivepersons h+&* inthehousehold.Thefieldstaffwastotranscribethehousingunitidentificationnumber(ID)  ontothecontinuationform.TheIDwouldpermitthedatafromthecontinuationformtobe  linkedwiththeparentformaftertheformsweredatacaptured.Asmallnumberofcontinuation  forms(2,058)B  ԍ[Table3X/XXX/ԍofthisevaluation#X/XXX/T#:ԍ]C  couldnotbelinkedwiththeirparentform.Thefailuretolinktheparentand t continuationformscouldhavebeencausedbyincompatibleinformationbetweenthetwoforms ` duetoenumeratorerror,scanningerroratthetimeofdatacapture,orsomeothercomplexityof L  thecaselikeamissingparentform.Mostofthetimetheparentformwasmissing.B  ԍ[Document16/Reference1]C  ԀTheseforms 8  wereincludedinthecountofpersonsandhouseholds.Theunlinkedenumeratorcontinuation $ t formsaccountedforarelativelysmallnumberandpercentofthetotalhousingunitpopulation,  ` 4,126personsB  ԍ[Table3X/XXX/ԍ $X" ofthisevaluation#X/XXX/#ԍ]C  andlessthan0.00percentB  ԍ[Table3X/XXX/ԍofthisevaluation#X/XXX/#ԍ]sC  ,respectively.  L  Adiscussionoftheimputationg 2#  1      ׀ratesbyenumerationmethodisnotpossiblesincetherateswere $  notproducedbythethreeenumerationmethods.However,theywereproducedforthe   self-administeredenumerationandthecombinationoftheothertwoenumerationmethods.In   addition,thecombinedgroupalsocontainstheunlinkedenumeratorcontinuationforms.Based   onthesetwocategoriestheself-administeredenumerationshadlowerimputationratesforthe   relationship,sex,age,race,andtenuredataitems.Hispanicoriginwastheonlydataitemwhere p theimputationratewaslargerfortheself-administeredenumerations.Thiscouldbedue,inpart, \ totheconsciouschoicefortheself-administeredenumerationrespondentswhoarenotHispanic H toskipthequestion.Inaddition,enumeratorsareabletoexplaintotherespondentthatthe 4 questionrequiresaresponse.Basedonthesedata,personswhoprovidetheirdataby  p self-administeredenumerationsweremorelikelytoprovidecompletedata(Zajac,2003).  \   H wOa@  Table3:NumberofPersonsandHouseholdsbyEnumerationMethodB  ԍ[Document7/Page1]xC  Ԉ  *Vd ddd  dd dd%dd%xXdd%XMdd%M dd%  dd% Xdd%X8V9(#(#,dd ,dd#,dd#,dd#,edd#,dd#,dd#+  2VV! 2٩ XX/EnumerationMethod UVVD2<YVV UPersons GVV6$<"VV G UVVD2<"VVV UOccupiedHousingUnits GVV6$<"VV GAverage < Household  Size B82t "VppVV B +V H  +Number @V/!\ "V @Percent DV3!\ "V D :V)H V :Number @V/!\ "V @Percent 1'!\ "V 1 "V H  "#X/X ٩#٩ XX/Total ^VM V  wOA 273643273 wOA^273,643,273 VyG 3  wOA 273643273  wOAV Y@100.00Y@100.00 cVRD U Y@100.00 Y@V cЈ gVV! UV %A 105480101%Ag105,480,101 VyG 3 %A 105480101 %AV Y@100.00Y@100.00 VtD U Y@100.00 Y@V Q@2.59Q@2.59 X4GB " Q@2.59 Q@V XSelf-administered $ t enumerations: ^4M 84 FA 197939491FA^197,939,491 4xG$ t3 FA 197939491 FA4 QR@72.33QR@72.33 b4QC$ tU QR@72.33 QR@4 bЈ f4U!$ tU4 P7A78220756P7Af78,220,756 4wF$ t3 P7A78220756 P7A4  ףp=R@74.16 ףp=R@74.16 4sC$ tU  ףp=R@74.16  ףp=R@4 = ףp=@2.53= ףp=@2.53 VLB$ t" = ףp=@2.53 = ףp=@4  VPaper WM@   LA 197418790LA W197,418,790 xG@ 3 LA 197418790 LA  )\R@72.14)\R@ 72.14 [QC@ U )\R@72.14 )\R@   [Ј _U!@  U  ЬA78031668ЬA _78,031,668 wF@ !3 ЬA78031668 ЬA  Q~R@73.98Q~R@ 73.98 }sC@ "U Q~R@73.98 Q~R@  = ףp=@2.53= ףp=@}2.53 VLG@ #" = ףp=@2.53  = ףp=@ VInternet TJ $ X'A173291X'AT173,291 ~tD %3 X'A173291 X'A Q?0.06Q?~0.06 ZPB &U Q?0.06 Q? ZЈ \R! 'U @63630@\63,630 }sC (3 @63630 @ Q?0.06Q?}0.06 |rB )U Q?0.06 Q? (\@2.72(\@|2.72 X4GB *" (\@2.72 (\@ XBCF [4J'w +4 H4A347410H4A[347,410 4tD'w ,3 H4A347410 H4A4 p= ף?0.13p= ף?0.13 a4PB'w -U p= ף?0.13 p= ף?4 aЈ d4S!'w .U4  @125458 @d125,458 4tD'w /3  @125458  @4 Q?0.12Q?0.12 4rB'w 0U Q?0.12 Q?4 )\(@2.77)\(@2.77 X4GB'w 1" )\(@2.77 )\(@4 XInterviewer-administered  2 followupenumerations: ]4LC 34 3{A691273653{A]69,127,365 4wF 43 3{A69127365 3{A4 (\B9@25.26(\B9@25.26 b4QC 5U (\B9@25.26 (\B9@4 bЈ f4U! 6U4 @}wA24632980@}wAf24,632,980 4wF 73 @}wA24632980 @}wA4 Y7@23.35Y7@23.35 4sC 8U Y7@23.35 Y7@4 {Gz@2.81{Gz@2.81 QGB 9" {Gz@2.81 {Gz@4 QNRFU#X/X ٩#٩ XX/ VL: >XA57346012>XAV57,346,012 wF;3 >XA57346012 >XA (\4@20.96(\4@20.96 [QC<U (\4@20.96 (\4@ [Ј _U!=U pvtA21505895pvtA_21,505,895 wF>3 pvtA21505895 pvtA p= c4@20.39p= c4@20.39 }sC?U p= c4@20.39 p= c4@ \(\@2.67\(\@}2.67 QGB@" \(\@2.67 \(\@ QCIFU#X/X ٩@#٩ XX/ UKCA PA4394067PAU4,394,067 uECB3 PA4394067 PA (\?1.61(\?1.61 ZPBCCU (\?1.61 (\? ZЈ ^T!CDU ;A1820349;A^1,820,349 uECE3 ;A1820349 ;A Gz?1.73Gz?1.73 |rBCFU Gz?1.73 Gz? HzG@2.41HzG@|2.41 QGBCG" HzG@2.41 HzG@ QCEFU UKKH [A7231591[AU7,231,591 uEKI3 [A7231591 [A Q@2.64Q@2.64 ZPBKJU Q@2.64 Q@ ZЈ ^T!KKU 3A12456033A^1,245,603 uEKL3 3A1245603 3A zG?1.18zG?1.18 |rBKMU zG?1.18 zG? = ףp=@5.81= ףp=@|#X/X ٩#٩ XX/5.81 X4GBKN" = ףp=@5.81 = ףp=@ XTQA#X/X ٩x#٩ XX/ [4JO4 xA155695xA[155,695 4tDP3 xA155695 xA4 Q?0.06Q?0.06 a4PBQU Q?0.06 Q?4 aЈ c4R!RU4 @61133@c61,133 4sCS3 @61133 @4 Q?0.06Q?0.06 4rBTU Q?0.06 Q?4 ffffff@2.55ffffff@2.55 X4GBU" ffffff@2.55 ffffff@4 XInterviewer-administered KV enumerations: \4KW4 GA3131137GA\3,131,137 4uEKX3 GA3131137 GA4 = ףp=?1.14= ףp=?1.14 a4PBKYU = ףp=?1.14 = ףp=?4 aЈ e4T!KZU4 Z1A1159514Z1Ae1,159,514 4uEK[3 Z1A1159514 Z1A4 ?1.10?1.10 4rBK\U ?1.10 ?4 @2.70@2.70 QGBK]" @2.70 @4 QNRFUAdds TJg^ 6$A6622846$AT662,284 ~tDg_3 6$A662284 6$A Q?0.24Q?~0.24 ZPBg`U Q?0.24 Q? ZЈ ]S!gaU A276485A]276,485 ~tDgb3 A276485 A p= ף?0.26p= ף?~0.26 |rBgcU p= ף?0.26 p= ף? 333333@2.40333333@|2.40 QGBgd" 333333@2.40 333333@ QCIFUAdds TJoe _A191478_AT191,478 ~tDof3 _A191478 _A Q?0.07Q?~0.07 ZPBogU Q?0.07 Q? ZЈ \R!ohU Ћ@75965Ћ@\75,965 }sCoi3 Ћ@75965 Ћ@ Q?0.07Q?}0.07 |rBojU Q?0.07 Q? )\(@2.52)\(@|2.52 QGBok" )\(@2.52 )\(@ QUpdate/Enumerate UKl 8A16270238AU1,627,023 uEm3 8A1627023 8A zG?0.59zG?0.59 ZPBnU zG?0.59 zG? ZЈ ]S!oU 4 A5496584 A]549,658 ~tDp3 4 A549658 4 A p= ף?0.52p= ף?~0.52 |rBqU p= ף?0.52 p= ף? Gz@2.96Gz@|2.96 QGBr" Gz@2.96 Gz@ QList/Enumerate TJos p!A559800p!AT559,800 ~tDot3 p!A559800 p!A ?0.20?~0.20 ZPBouU ?0.20 ? ZЈ ]S!ovU  A221729 A]221,729 ~tDow3  A221729  A zG?0.21zG?~0.21 |rBoxU zG?0.21 zG? )\(@2.52)\(@|2.52 QGBoy" )\(@2.52 )\(@ QRemoteAlaska SIw z  @55232@ S55,232 }sCw {3 @55232 @  {Gz?0.02{Gz? }0.02 ZPBw |U {Gz?0.02 {Gz?   ZЈ \R!w }U  @16306@ \16,306 }sCw ~3 @16306 @  {Gz?0.02{Gz? }0.02 |rBw U {Gz?0.02 {Gz?  Q @3.39Q @|3.39 X4GBw " Q @3.39 Q @ XT-Night#X/X ٩#٩ XX/ Z4I!4 ?@35320?@Z35,320 4sC!3 ?@35320 ?@4 {Gz?0.01{Gz?0.01 a4PB!U {Gz?0.01 {Gz?4 aЈ c4R!!U4 @19371@c19,371 4sC!3 @19371 @4 {Gz?0.02{Gz?0.02 4rB!U {Gz?0.02 {Gz?4 Q?1.82Q?1.82 X4GB!" Q?1.82 Q?4 XOther: \4K'#w4 IJA3445280IJA\3,445,280 4uE'#w3 IJA3445280 IJA4 )\(?1.26)\(?1.26 a4PB'#wU )\(?1.26 )\(?4 aЈ e4T!'#wU4 a6A1466851a6Ae1,466,851 4uE'#w3 a6A1466851 a6A4 = ףp=?1.39= ףp=?1.39 4rB'#wU = ףp=?1.39 = ףp=?4 @2.35@2.35 QGB'#w" @2.35 @4 QUnlinkedEnumerator $ ContinuationForms#X/X ٩#٩ XX/ RHC%   @4126@ R4,126 ndB$3 @4126 @  #  n0.00 LB4$U #    LЈ [Q!$U  @2058@ [2,058 ndB$3 @2058 @  #  n0.00 nd4$U #   @2.00@n2.00 XVGB$" @2.00 @ XWHHSubstitutions \VK&!V AJA3441154AJA\3,441,154 VuE&!3 AJA3441154 AJAV )\(?1.26)\(?1.26 aVPB&!U )\(?1.26 )\(?V aЈ eVT!&!UV Y6A1464793Y6Ae1,464,793 VuE&!3 Y6A1464793 Y6AV = ףp=?1.39= ףp=?1.39 VrB&!U = ףp=?1.39 = ףp=?V @2.35@2.35RHF&!" @2.35  @V R#X/X ٩# XX/0  0` (#(#Source:Zajac,2003andImel,2003'"` (#` (# 0  0` (#(# BCFmeansBeCountedForm?(#` (#` (# 0  0` (#(# NRFUmeansNonresponseFollowup(?$` (#` (# 0  0` (#(# CIFUmeansCoverageImprovementFollowup)$` (#` (# 0  0` (#(# CEFUmeansCoverageEditFollowupO*%` (#` (# 0  0` (#(# TQAmeansTelephoneQuestionnaireAssistance*O&` (#` (# 0  0` (#(# WHHmeansWholeHousehold#X/X #+&` (#` (# wOa w w    ./$%&(xx ./$%& 2.40  SatisfactionwiththeInternetWebsite (#(# Census2000markedthefirsttimeinthehistoryofthedecennialcensusthattheCensusBureau  providedrespondentswiththeoptiontosubmittheircensusformviatheWorldWideWeb.As t partofacomprehensiveplantosimplifypublicparticipationandtoincreasemailresponseand ` mailreturnratestoCensus2000,CensusBureaustaffdesignedasinglewebsitetoserveInternet L  users.Thesitecontainedtwomajorcomponents:InternetQuestionnaireAssistanceandInternet 8  DataCollection.Theoverallobjectivesweretoprovidecensusrespondentswithahighlysecure $ t Internetfilingoptiontothepaperbasedshortformquestionnaire,andtoassistrespondentswith  ` completingtheircensusquestionnaire(Stapleton,2002).  L  2.4.10  InternetQuestionnaireAssistanceB  ԍ[Document8/Pagevi/Reference1thissectionis x= directfromthereport] C  $ (#(# MostrespondentswerenotsatisfiedwiththeInternetQuestionnaireAssistance.Nearly62   percentoftherespondentsindicatedthat,overall,theywerenotatallsatisfiedwiththeInternet   helpscreens.Whilenearly77percentoftherespondentsfounditeasyorveryeasytounderstand   thehelpscreeninformation,about58percentsaiditwasnotatalleasytofindthehelptopicsfor p whichtheyweresearching.Inaddition,65percentoftherespondentsstatedthatthehelpscreen \ informationwasnotatallhelpful.Thesefindingssuggestthatwhiletheinformationpresented H onthesitewaseasytointerpret,itmaynothavebeentheappropriateinformationfortheusers 4 (Stapleton,2002).  p Itshouldbenoted,thatthoserespondentswhodidfindtheinformationhelpfulweremore H satisfiedoverall.Helpfulnessofthehelpscreeninformationwashighlyassociatedwithoverall 4 satisfactionwiththeInternethelpscreens(Stapleton,2002).   WhiletheinformationonInternetQuestionnaireAssistancewaseasytounderstand,itwas  difficulttolocate,andgenerallyunhelpful.Inshort,theInternetQuestionnaireAssistancedid  notprovidetheinformationthatrespondentswereseeking(Stapleton,2002).  2.4.20  InternetDataCollectionB  ԍ[Document8/Pagevi/Reference2thissectionisdirectfrom  thereport]C  X (#(# FortheInternetdatacollectionoperation,satisfactionmeasureswerecollectedonthefollowing 0"  sevenaspects: #l! 0  timerequiredtoloadtheform,$D #(#(# 0  movingthroughtheform,%0!$(#(# 0  availabilityofhelpscreens,&"%(#(# 0  understandingthehelpscreeninformation,'#&(#(# 0  easeofsendingtheform,(#'(#(# 0  securityandconfidentialityprocedures,and)$((#(# 0  overallsatisfaction|*%)(#(#  h+&* RespondentswerelargelysatisfiedwithmostofthesevenaspectsrelatedtotheCensus2000  InternetForm.Thepercentofrespondentsindicatingtheyweresatisfiedorverysatisfiedwitha  specificaspectwasashighas94percent(fortheitemeaseofsendingform).However,  satisfactionlapsedslightlyforthetwoitemswhichdealtwithhelpscreens:availabilityofhelp t screensandunderstandingthehelpinformation(74percentand73percent,respectively).Itis ` importanttonotethatmostrespondentsdidnotusehelpwhilecompletingtheCensus2000 L  InternetForm.Thepercentageofrespondentswhochose NotApplicableonquestionsabout 8  theusefulnessofspecifichelptopicsrangedfromnearly69percenttoover85percent $ t (Stapleton,2002).  ` Overall,91percentofrespondentsweresatisfiedwiththeCensus2000InternetForm.Giventhe  8  highlevelsofcustomersatisfaction,InternetDataCollectiondemonstratedastrongpotentialfor $  largescaleimplementationin2010(Stapleton,2002).Notethatonly173,291personsB  ԍ[Table3ofthisevaluationreport]@C  Ԁin63,630   householdsB  ԍ[Table3ofthisevaluation l report]C  ԀwereenumeratedusingtheInternet.    2.50  SatisfactionwiththeTelephoneQuestionnaireAssistanceProgram  (#(# X/XXX/AspartoftheCensus2000design,theCensusBureauimplementedatelephoneprogramto \ providethepublicwithassistanceincompletingtheircensusforms.Tomeettheprogram H requirementstheCensusBureaucontractedwithElectronicDataSystems(EDS).EDSleveraged 4 stateofthearttechnologiescommonlyusedincustomerserviceenvironmentsintheprivate  p sector.ThemajortechnologiesincludedIntelligentCallRoutingsoftwareandInteractiveVoice  \ Responsetechnologycoupledwithanetworkofcommercialcallcenterstofunctionasasingle H virtualcallcenter.TheInteractiveVoiceResponsesystemwasbasedontelephonetechnology 4 thatallowedcallerstoenterandobtaininformationthroughaseriesofmenuoptionsusingeither   thetelephonekeypad(touchtone)orforEnglishspeakingcallers,voiceresponse.The   IntelligentCallRoutingsystemrespondedtoarequestfromtheAT&Tnetworkandroutedthe  callstoanInteractiveVoiceResponsesystemor,ifnecessary,toanagent.  TheTelephoneQuestionnaireAssistancenetworkwasavailabletothepublicthroughlanguage l specifictollfreenumbersMarch3throughJune30,2000.CallerscouldaccesstheInteractive X  VoiceResponseportionofthenetwork24hoursaday,7daysaweek.Agentswereavailable D! 8:00AMto9:00PMforeachofthenation'sninetimezones,7daysaweek.Telephone 0"  QuestionnaireAssistanceprovidedthefollowingservices: #l! 0  Answeredquestionsaboutthecensusandthecensusquestionnaire$D #(#(# 0  Allowedrespondentstorequestacensusformorlanguageguidebymail%0!$(#(# 0  Allowedcallerswhometcertaincriteriatorespondtothecensus&"%(#(# #X/XXX/#FortheTelephoneQuestionnaireAssistanceoperation,thecustomersatisfactionsurveyincluded (#' fiveorsevenquestionsdependingonwhethertheyspoketoanagent.Thequestionsaskedabout )$( easeofmovingthroughtheautomatedmenusystem,quicknessoftheagentinunderstanding |*%) theirrequest,agentslevelofinterestinhelping,overallsatisfactionwiththecall,andother h+&* customerconcerns.Overall,thecallersweresatisfiedwiththeTelephoneQuestionnaire  Assistanceoperation.Atleast72percentoftherespondentstothecustomersatisfactionsurvey  repliedfavorably(Stevens,2002).ԀB  ԍ[Document9/Pagev/Reference1this 4 lastsentenceinthisparagraph]C  -*   2.60  UseoftheLanguageProgram `(#(# 2.6.10  Non-EnglishQuestionnaires8 (#(# Table4containsadistributionofthenumberandpercentofnon-Englishquestionnaires  ` requestedthroughtheadvanceletter,distributedattheQuestionnaireAssistanceCenters,and  L  obtainedattheBeCounteddistributionsites.Thetypeofquestionnairesprovidedtorespondents  8  attheQuestionnaireAssistanceCenterswereBeCountedForms.Respondentsrequested $  approximately2.2millionB  ԍ[Table4X/XXX/ԍofthisevaluation#X/XXX/w-#]-ԍ]-C  questionnairesinalanguageotherthanEnglishthroughtheadvance   letter.TheQuestionnaireAssistanceCentersdistributedasubstantiallysmallernumberof   languageBeCountedquestionnaires,65,264formsB  ԍ[Table4X/XXX/ԍof 0"  thisevaluation#X/XXX/1/#/ԍ]/C  .AttheBeCounteddistributionsites   respondentsobtained656,639B  ԍ[Table4X/XXX/ԍof #l! thisevaluation#X/XXX/_0#E0ԍ]0C  questionnairesinalanguageotherthanEnglish.   Ѐ p @b b Table4:Non-EnglishQuestionnairesRequestedB  ԍ[Document10]1C  Ԉ \ *Vdddd dd#dd#dd#edd#edd#dd#V(#(#,dd , dd ,9dd ,dd ,dd ,"dd ,dd ,}dd ,dd +  2VV!44 2Language UVVD2VV UAdvanceLetter TVG5"ZVV T UVVD2"V UBeCountedForms GVV6$"VV G >VV-VV > >VV-VV > >V-VV >QAC <2$h"V < DV3!h" DDistributionSites 4*$h"V 4 +V 4 +Number @V/!"V @Percent @V/!"V @ @V/!"V @Number @V/!"V @Percent @V/! "V @ @V/!!"V @Number @V/!""V @Percent 74&!#"V 7Total b4Qh$4 AA2235435PAAb2,235,435 4}Kh%3P AA2235435 AA4 Y@100.00Y@100.00 Z4IDh&U Y@100.00 Y@4 Z `4Oh'4 @65264P@`65,264 4{Ih(3P @65264 @4 Y@100.00Y@100.00 c4RDh)U Y@100.00 Y@4 cЈ j4Y!h*U4  $A656639P $Aj656,639 4|Jh+3P  $A656639  $A4 Y@100.00Y@100.00 SIDh,U Y@100.00 Y@4 SSpanish [Q- ٌU = ףp=%@10.62 = ףp=%@ RKorean ZP? P@101653PP@Z101,653 zJ@3P P@101653 P@ 333333@4.55333333@4.55 ZPBAU 333333@4.55 333333@ ZЈ aW!BU ,@1995P,@a1,995 xHC3P ,@1995 ,@ {Gz@3.06{Gz@3.06 ZPBDU {Gz@3.06 {Gz@ ZЈ bX!EU @44342P@b44,342 yIF3P @44342 @ @6.75@6.75 QGBGU @6.75 @ QTagalog YO!hH @19200P@Y19,200 yI!hI3P @19200 @ Q?0.86Q?0.86 ZPB!hJU Q?0.86 Q? ZЈ `V!!hKU |@456P|@`456 wG!hL3P |@456 |@ ffffff?0.70ffffff?0.70 ZPB!hMU ffffff?0.70 ffffff? ZЈ bX!!hNU  +@43353P +@b43,353 yI!hO3P  +@43353  +@ ffffff@6.60ffffff@6.60 XVGB!hPU ffffff@6.60 ffffff@ XVietnamese `VO"QV Pg@91765PPg@`91,765 VyI"R3P Pg@91765 Pg@V q= ףp@4.11q= ףp@4.11 aVPB"SU q= ףp@4.11 q= ףp@V aЈ hVW!"TUV @2417P@h2,417 VxH"U3P @2417 @V  @3.70 @3.70 aVPB"VU  @3.70  @V aЈ iVX!"WUV @ @49234P@ @i49,234 VyI"X3P @ @49234 @ @V @7.50@7.50RHF"YU @7.50  @V R٩ XX/0  #X/X ٩Q#٩ XX/Source:Carter,2002;Imel,2003;andJonesandBarrett,2003#Y(#(# 0  QACmeansQuestionnaireAssistanceCenterx$Z(#(# #X/X ٩]Q#WeseesimilardistributionsforadvanceletterandtheQuestionnaireAssistanceCenter (&x!\ programs.Themajorityofthenon-EnglishquestionnaireswereSpanish,about85percentB  ԍ[Table4X/XXX/ԍ &"% ofthisevaluation#X/XXX/@S#&Sԍ]SC  . 'd"] Chinesequestionnaireswerethenextlargestcategory.KoreanandVietnameseformswereabout (P#^ thesamewithineachprogram.Finally,Tagalogquestionnairesweretheleastrequestedofthe (<$_ fivelanguages,underonepercentB  ԍ[Table4ofthisevaluation] )$( ЎUC  forbothprograms. )(%`  +'b FortheBeCounteddistributionsitesthemajorityofthequestionnairesthatwerepickedupby  respondentswereSpanish.Chinesequestionnaireswerethenextlargestcategoryfollowedby  Vietnamese.Finally,TagalogandKoreanwereaboutthesame,between6.5and7.0percentage  pointsB  ԍ[Table4X/XXX/ԍofthisevaluation#X/XXX/:W#Wԍ]WC  . t Oneexplanationforthesedistributiondifferencesiswherethe51,692BeCounteddistribution L  sitesB  ԍ[Document13/Page10/Reference1]C  fXwerelocatedcomparedtothelocationofthe13,817QuestionnaireAssistanceCentersB  ԍ[Document14/Page4/Reference1]C  Y.A 8  largerpercentoftheBeCounteddistributionsiteswereplacedintractsidentifiedthroughthe $ t PlanningDatabase^ 2#  2      ׀ascomparedtothelocationoftheQuestionnaireAssistanceCenters,13.7  ` percentB  ԍԍ[Document  L  13/Page11/Reference2]C  Zcomparedto3.5percentB  ԍ[S[ԍDocument14/Page4/Reference2C  B  ԍ]C  [,respectively.AnotherexplanationcouldbethattheBeCounted  L  distributionsitesweremoreaccessibletopersonsinterestedinobtaininganAsianlanguage  8  questionnaire. $  Therewere2,235,435B  ԍ[Table4X/XXX/ԍofthisevaluation#X/XXX/ ]#\ԍ]x]C  requestsforanon-Englishquestionnairethroughtheadvanceletter.Of   the2.2millionrequestednon-Englishquestionnaires,1,009,204questionnaires(45.1percent)B  ԍ[Document17/Reference1]n^C     werechecked-inanddatacaptured.Inmanyinstancestwoformswerecompletedbyhouseholds   requestinganon-Englishform;theEnglishquestionnaireandthenon-Englishquestionnaire. p WhenreviewedforcompletenesstheEnglishquestionnaireswasoftenselectedoverthe \ non-Englishquestionnaire.Only114,110B  ԍ[Document7/Page2/Reference1]L`C  non-Englishquestionnaireswerereturnedby H respondentsԀ`inoccupiedhousingunitsandselectedforthehousehold.Thisrepresented5.1 4 percentB  ԍ[114,110/2,235,435*100]C  xaoftherequestednon-Englishquestionnaires.Onepossiblereasonforthesmallnumber  p ofnon-Englishquestionnairesselectedforthehouseholdwasthattherespondentreceived,  \ completed,andreturnedtheEnglishformpriortoevenreceivingthelanguageform. H 2.6.20  LanguageAssistanceGuides (#(# Table5containsadistributionofthenumberandpercentoflanguageassistanceguidesrequested  throughtheTelephoneQuestionnaireAssistanceprogram,distributedattheQuestionnaire  AssistanceCenters,orobtainedontheCensus2000Internetwebsite.FortheTelephone  QuestionnaireAssistanceprogram,dataonthenumberoflanguageassistanceguidesrequested l camefromtheevaluationfiles.FortheQuestionnaireAssistanceCenters,dataonthenumberof X  languageassistanceguidesrequestedcamefromtheRecordofContactform(D-399).Forthe D! Census2000Internetwebsite,dataonthenumberoflanguageguidescamefromPendleton 0"  (2003).Spanishlanguageassistanceguideswerethemostrequestedofthe50languages #l! (includinglargeprintEnglish).OfthefourAsianlanguagesinwhichquestionnaireswerealso $X" provided,Chinese,Korean,andVietnameseeachrepresentedbetweentwoandfivepercentage $D # pointsB  ԍ[Table5ofthisevaluation]gC  .Arelativelysmallpercent(0.55percent)oftheB  ԍ[Table5X/XXX/ԍofthisevaluation#X/XXX/wh#]hԍ]hC  languageassistanceguideswere %0!$ requestedforTagalog.LanguageassistanceguidesinAlbanian,Dinka,Japanese,andRussian &"% eachrepresentedaboutthreepercentagepointsB  ԍ[Table5ofthisevaluation]iC  .Inaddition,Kurdishwasover7percentofthe  requests.TheOtherLanguagescategorycontains12languageassistanceguideswhichwere  availableatsomebutnotalloftheQuestionnaireAssistanceCenters.FortheQuestionnaire  AssistanceCentersonly,dataontheselanguagescouldnotbeobtainedbecausetheD-399did t notlisttheselanguagesseparately.Therefore,informationonthenumberofguidesdistributed ` wasnotreportedindividuallybutwascollapsedinto OtherLanguagescategory.These L  languagesareAlbanian,Amaharic,Burmese,Dari,Dinka,Hebrew,Kurdish,Roma,Somali, 8  Swahili,Tibetan,andTigrean.NotethatfortheTelephoneQuestionnaireAssistanceprogram $ t andtheCensus2000Internetwebsitedataonthese12languageswereavailable.Referto  ` AppendixAforabreakdownofthenumberoflanguageassistanceguidesbyprogram.  L    Table5:LanguageAssistanceGuides:RequeststhroughtheTelephoneQuestionnaire $  AssistanceProgram,attheQuestionnaireAssistanceCenters,orattheInternetWebsiteB  ԍ   [Document11/Reference1&Reference2]AoC     nnYXM XXX/*Z[Sd ddd  dd 9dd 9dd dd "dd "dd }dd }dd V(#(#,d,,#,,d,,+  <VV+   <Y  XYXM#٩  Y o#Language RVVA2 bbi4VV R٩  ٩Total BVVV/$ "VV B#٩  ٩r#Y  ٩ AVV0! "VVV A#٩  Y s#Language RVVA2 VbbaVV R٩  ٩Total LB/ "  VV L#٩  ٩s#٩  ٩ (V n  (#٩  ٩t#٩  ٩Number =V,!n "V =Percent BVV/!n 3V B#٩  ٩t#٩  ٩ 1'!n "VV 1#٩  ٩u#٩  ٩ (V n  (#٩  ٩9v#٩  ٩Number =V,!n "V =Percent UVD,n 3  V UTotal aVP!2V  A242840 Aa242,840 VyD2U  A242840  AV Y@100.00Y@100.00 kVVXJ23 Y@100.00 Y@V kЈ 9/!2UVV 9Ј 9/!2U 9Ј 9/!2U 9 QG,23   Q#٩  ٩v##X/X ٩q#X/XXX/٩ XX/Albanian#٩  ٩z#٩  ٩ [Q!F  @6277@[#٩  ٩xz#6,277 |rBF!U @6277 @ p= ף@2.58p= ף@|2.58٩  ٩ cVVPBF"3 p= ף@2.58 p= ף@ c#٩  ٩{#٩  ٩Ԉ 6,!F#UVV 6Japanese I?F$ @6391@I6,391 j`3F%U @6391 @  ףp= @2.63 ףp= @j_2.63_ cY>F&3  ףp= @2.63   ףp= @ c#٩  ٩@|##X/X ٩.z#X/XXX/٩ XX/Amaharic#٩  ٩$~#٩  ٩ ZP! ' @528@Z_#٩  ٩~#528_Ԉ {qA (U @528 @ )\(?0.22)\(?{_٩  ٩0.22_ cVVPB )3 )\(?0.22 )\(? c#٩  ٩#٩  ٩Ԉ 6,! *UVV 6Korean I? + @6131@I_6,131_Ԉ j`3 ,U @6131 @ )\(@2.52)\(@j_2.52_ cY> -3 )\(@2.52  )\(@ c#٩  ٩##X/X ٩C~#X/XXX/٩ XX/Arabic#٩  ٩#٩  ٩ [Q!~. 8@32288@[_#٩  ٩#3,228_Ԉ |rB~/U 8@3228 8@ HzG?1.33HzG?|_٩  ٩1.33_ cVVPB~03 HzG?1.33 HzG? c#٩  ٩I#٩  ٩Ԉ 6,!~1UVV 6Kurdish J@~2 @17394@J_17,394_Ԉ ka4~3U @17394 @ p= ף@7.16p= ף@k_7.16_ cY>~43 p= ף@7.16  p= ף@ c#٩  ٩##X/X ٩#X/XXX/٩ XX/Armenian#٩  ٩#٩  ٩ [Q!B5 l@2011l@[_#٩  ٩q#2,011_Ԉ |rBB6U l@2011 l@ (\?0.83(\?|_٩  ٩0.83_ cVVPBB73 (\?0.83 (\? c#٩  ٩#٩  ٩Ԉ 6,!B8UVV 6Laotian I?B9 @1011@I_1,011_Ԉ j`3B:U @1011 @ zG?0.42zG?j_0.42_ j4Y>B;3 zG?0.42  zG? jBengali#٩  ٩y#٩  ٩ a4P!V<4 @604@a_#٩  ٩g#604_Ԉ 4qAV=U @604 @4 ?0.25?_٩  ٩0.25_ cVVPBV>3 ?0.25 ?4 c#٩  ٩#٩  ٩Ԉ =4,!V?UVV =Polish _4N!V@4 @2550@__2,550_Ԉ 4oBVAU @2550 @4 ?1.05?_1.05_ oeMVB3 ?1.05  ?4 oBurmese H>C x@396x@H_396_Ԉ i_2DU x@396 x@ {Gz?0.16{Gz?i_0.16_ TVVA3E3 {Gz?0.16 {Gz? TЈ 6,!FUVV 6Portuguese I?G H@1810H@I_1,810_Ԉ j`3HU H@1810 H@ ?0.75?j_0.75_ `V>I3 ?0.75  ? `Cambodian I?J @2241@I_2,241_Ԉ j`3KU @2241 @ q= ףp?0.92q= ףp?j_0.92_ TVVA3L3 q= ףp?0.92 q= ףp? TЈ 6,!MUVV 6Roma H>N w@380w@H_380_Ԉ i_2OU w@380 w@ {Gz?0.16{Gz?i_0.16_ `V>P3 {Gz?0.16  {Gz? `Chamarro H>RQ 0@5180@H_518_Ԉ i_2RRU 0@518 0@ zG?0.21zG?i_0.21_ TVVA3RS3 zG?0.21 zG? TЈ 6,!RTUVV 6Romanian H>RU @978@H_978_Ԉ i_2RVU @978 @ ?0.40?i_0.40_ `V>RW3 ?0.40  ? `Chinese J@fX /@10334/@J_10,334_Ԉ ka4fYU /@10334 /@  ףp= @4.26 ףp= @k_4.26_ TVVA3fZ3  ףp= @4.26  ףp= @ TЈ 6,!f[UVV 6Russian I?f\ 1@77291@I_7,729_Ԉ j`3f]U 1@7729 1@ q= ףp @3.18q= ףp @j_3.18_ g4V>f^3 q= ףp @3.18  q= ףp @ gCreole _4N!*_4 @3825@__3,825_Ԉ 4oB*`U @3825 @4 HzG?1.58HzG?_1.58_ cVVPB*a3 HzG?1.58 HzG?4 cЈ =4,!*bUVV =Samoan ^4M!*c4 H@777H@^_777_Ԉ 4nA*dU H@777 H@4 {Gz?0.32{Gz?_0.32_ oeM*e3 {Gz?0.32  {Gz?4 oCroatian I?f $@1033$@I_1,033_Ԉ j`3gU $@1033 $@ Q?0.43Q?j_0.43_ TVVA3h3 Q?0.43 Q? TЈ 6,!iUVV 6Serbian H>j Ђ@602Ђ@H_602_Ԉ i_2kU Ђ@602 Ђ@ ?0.25?i_0.25_ `V>l3 ?0.25  ? `Czech H>bm 0@7100@H_710_Ԉ i_2bnU 0@710 0@ (\?0.29(\?i_0.29_ TVVA3bo3 (\?0.29 (\? TЈ 6,!bpUVV 6Slovak H>bq |@460|@H_460_Ԉ i_2brU |@460 |@ RQ?0.19RQ?i_0.19_ `V>bs3 RQ?0.19  RQ? `Dari H>&vt P@554P@H_554_Ԉ i_2&vuU P@554 P@ q= ףp?0.23q= ףp?i_0.23_ TVVA3&vv3 q= ףp?0.23 q= ףp? TЈ 6,!&vwUVV 6Somali H>&vx @757@H_757_Ԉ i_2&vyU @757 @ ףp= ?0.31ףp= ?i_0.31_ `V>&vz3 ףp= ?0.31  ףp= ? `Dinka I?:{ @5273@I_5,273_Ԉ j`3:|U @5273 @ \(\@2.17\(\@j_2.17_ TVVA3:}3 \(\@2.17 \(\@ TЈ 6,!:~UVV 6Spanish KA:  @115010 @K_115,010_Ԉ mc5:U  @115010  @ GzG@47.36GzG@m_47.36_ h4W?:3 GzG@47.36  GzG@ hDutch ^4M!4 p@590p@^_590_Ԉ 4nAU p@590 p@4 Q?0.24Q?_0.24_ cVVPB3 Q?0.24 Q?4 cЈ =4,!UVV =Swahili ^4M!4 @704@^_704_Ԉ 4nAU @704 @4 (\?0.29(\?_0.29_ oeM3 (\?0.29  (\?4 oFarsi I?r X@1622X@I_1,622_Ԉ j`3rU X@1622 X@ q= ףp?0.67q= ףp?j_0.67_ TVVA3r3 q= ףp?0.67 q= ףp? TЈ 6,!rUVV 6Tagalog I?r @1324@I_1,324_Ԉ j`3rU @1324 @ ?0.55?j_0.55_ `V>r3 ?0.55  ? `French I?6  @1856@I_1,856_Ԉ j`36 U @1856 @ RQ?0.76RQ?j_0.76_ TVVA36 3 RQ?0.76 RQ? TЈ 6,!6 UVV 6Thai I?6  F@3747F@I_3,747_Ԉ j`36 U F@3747 F@ p= ף?1.54p= ף?j_1.54_ `V>6 3 p= ף?1.54  p= ף? `German I? J \@1623\@I_1,623_Ԉ j`3 JU \@1623 \@ q= ףp?0.67q= ףp?j_0.67_ TVVA3 J3 q= ףp?0.67 q= ףp? TЈ 6,! JUVV 6Tibetan H> J }@479}@H_479_Ԉ i_2 JU }@479 }@ ?0.20?i_0.20_ `V> J3 ?0.20  ? `Greek H>!  @772 @H_772_Ԉ i_2!U  @772  @ {Gz?0.32{Gz?i_0.32_ TVVA3!3 {Gz?0.32 {Gz? TЈ 6,!!UVV 6Tigrean H>! }@472}@H_472_Ԉ i_2!U }@472 }@ RQ?0.19RQ?i_0.19_ g4V>!3 RQ?0.19  RQ? gHebrew _4N!"4 p@1244p@__1,244_Ԉ 4oB"U p@1244 p@4 RQ?0.51RQ?_0.51_ cVVPB"3 RQ?0.51 RQ?4 cЈ =4,!"UVV =Tongan ^4M!"4 x@385x@^_385_Ԉ 4nA"U x@385 x@4 {Gz?0.16{Gz?_0.16_ oeM"3 {Gz?0.16  {Gz?4 oHindi I?F# @1408@I_1,408_Ԉ j`3F#U @1408 @ (\?0.58(\?j_0.58_ TVVA3F#3 (\?0.58 (\? TЈ 6,!F#UVV 6Ukrainian I?F# (@1290(@I_1,290_Ԉ j`3F#U (@1290 (@ (\?0.53(\?j_0.53_ `V>F#3 (\?0.53  (\? `Hmong I? $Z 0@15480@I_1,548_Ԉ j`3 $ZU 0@1548 0@ {Gz?0.64{Gz?j_0.64_ TVVA3 $Z3 {Gz?0.64 {Gz? TЈ 6,! $ZUVV 6Urdu H> $Z  @868 @H_868_Ԉ i_2 $ZU  @868  @  ףp= ?0.36 ףp= ?i_0.36_ `V> $Z3  ףp= ?0.36   ףp= ? `Hungarian H>$  @674@H_674_Ԉ i_2$ U @674 @ Q?0.28Q?i_0.28_ TVVA3$ 3 Q?0.28 Q? TЈ 6,!$ UVV 6Vietnamese I?$  ;@6203;@I_6,203_Ԉ j`3$ U ;@6203 ;@ ffffff@2.55ffffff@j_2.55_ `V>$ 3 ffffff@2.55  ffffff@ `Ilcano I?%  @1255@I_1,255_Ԉ j`3% U @1255 @ p= ף?0.52p= ף?j_0.52_ TVVA3% 3 p= ף?0.52 p= ף? TЈ 6,!% UVV 6Yiddish I?%  @2690@I_2,690_Ԉ j`3% U @2690 @ (\?1.11(\?j_1.11_ gVV>% 3 (\?1.11  (\? gItalian _VN!V&!V @1016@__1,016_Ԉ VoBV&!U @1016 @V zG?0.42zG?_0.42_ cVVVPBV&!3 zG?0.42 zG?V cЈ =V,!V&!UVVV =LargePrintEnglish _VN!V&!V @1346@__1,346_Ԉ VoBV&!U @1346 @V ?0.55?_0.55_ rhMV&!3 ?0.55  ?V r 9/!'j" 9Ј 9/!'j"U 9 BV/!'j"3  BЈ =V,!'j"U V =OtherLanguages `VO!'j"V @10212@`_10,212_Ԉ VpC'j"U @10212 @V ףp= @4.21ףp= @_4.21_]SQ'j"3 ףp= @4.21   ףp= @V ]#X/X ٩'##X/XXX/y#0  0` (#(# XX/Source:Chesnut,2003;JonesandBarrett,2003;andPendleton,2003#X/X 0#'.#` (#` (# 2.6.30  AssistancewithcompletingtheEnglishquestionnairez)$(#(# Table6containsinformationontheamountofassistancethatwasprovidedincompletingthe R+& EnglishquestionnaireinalanguageotherthanEnglishduringtheTelephoneQuestionnaire >,' Assistanceprogram.AssistancewasprovidedinSpanish,Chinese,Korean,Tagalog,and  Vietnamese.Themajorityofthetime(96.46percent)B  ԍ[Table6X/XXX/ԍofthisevaluation#X/XXX/#ԍ]OC  whenassistancewasprovidedina  languageotherthanEnglish,itwasinSpanish.ForthefourAsianlanguages,assistancewas  provided3.54percentB  ԍ[Table6X/XXX/ԍofthisevaluation#X/XXX/c#Iԍ]C  ofthetime.ChinesewasthemostfrequentoftheAsianlanguages, t followedbyKoreanandTagalog.Vietnameserepresentedarelativelysmallnumberofthe ` non-Englishworkload.Twothingsshouldbeconsideredwhenreviewingthesedata.First,the L  788,237B  ԍ[Table6X/XXX/ԍofthisevaluation#X/XXX/c#Iԍ]C  casesrepresent13.08percentB  ԍ[Document15/Page8/Reference1]C  oftheoverallcallvolumereceivedbytheTelephone 8  QuestionnaireAssistanceprogram.Second,thenumberspresentedinTable6arecountsofthe $ t numberofcallsmadebyrespondentstothelanguagespecifictoll-free1-800telephonenumber.  ` Whiletheagentshandlingthecallswerebilingual,theconversationsmayhaveoccurredin  L  English.  8    Table6:AssistanceincompletingtheEnglishquestionnaire   inalanguageotherthanEnglish   duringTelephoneQuestionnaireAssistanceB  ԍ[Document12]C     5*TVUdSddd#ddZ[(#(#,dd ,dd ,dd +  2VV!pp 2Language UVVD266<VV UTelephoneQuestionnaire $ Assistance 4*$"VV 4 +V , +Number @V/!@"V @Percent 74&!@"V 7Total a4P4 (A788237P(Aa788,237 4|J3P (A788237 (A4 Y@100.00Y@100.00 SIDU Y@100.00 Y@4 SSpanish ZP@  4'A760325P 4'AZ760,325 {J@3P  4'A760325  4'A = ףpX@96.46= ףpX@96.46 [QC@U = ףpX@96.46 = ףpX@ [Chinese bX! @11828P@b11,828 yI3P @11828 @ ?1.50?1.50 QGBU ?1.50 ? QKorean XN@  @7342P@X7,342 xH@!3P @7342 @ (\?0.93(\?0.93 QGB@"U (\?0.93 (\? QTagalog XN# Q@7249PQ@X7,249 xH$3P Q@7249 Q@ q= ףp?0.92q= ףp?0.92 XVGB%U q= ףp?0.92 q= ףp? XVietnamese _VN@&V T@1493PT@_1,493 VxH@'3P T@1493 T@V RQ?0.19RQ?0.19RHF@(U RQ?0.19  RQ?V R0  0` (#(#0 ` (#` (#0 (# (#٩ XX/Source:Chesnut,2003#X/X ٩W#\ ((#(# @  =XX/3.CONCLUSIONS/RECOMMENDATIONS#X/X=#  "H+ Mailreturnrateswerefirstmeasuredforthe1970Census.Inaddition,mailreturnrateswere $H - calculatedforthe1980and1990censuses.In1970,1980and1990censuses,themailreturnrate %4!. was87.0percent,81.3percent,and74.1percent,respectively(StackhouseandBrady,2003b). & "/ TheCensus2000mailreturnrateasofApril18,2000was74.1percentB  ԍ[Table1ofthis `  evaluation] C  .Itshouldbenotedthe ' #0 calculationsformailreturnratesarenotalwayscomparableacrosscensuses.Onedifference (#1 amongthefourreportedratesisthetimeframetheyrepresent,innumberofcalendardays. )$2 Whiletherearedifferencesinthecalculationamongthefourrates,itisofvaluetocomparethe *%3 numbers.Betweenthe1970and1980censuses,themailreturnratedecreased,beginningatrend l+&4 ofdeclineinrespondentcooperation.Betweenthe1980and1990censusesweobservedanother  declineinthemailreturnrate.However,Census2000haltedthedeclineinrespondent  cooperationthatwasobservedbetweenthe1970,1980,and1990censuses.  ForCensus2000,self-administeredenumerationsconsistedofpaperquestionnaires,BeCounted ` forms,andInternetreturns.Themajorityoftheself-administeredenumerationswerepaper L  questionnaires.Forthe2010Census,theCensusBureauneedstoincorporateelectronic 8  self-responsemodesforrespondentstoprovidetheirdata,e.g.,InternetandInteractiveVoice $ t Response.Inaddition,thereisaneedtoencouragerespondentstousetheelectronicmodes.  ` TherewasalargenumberofWholeHouseholdSubstitutionsinthecensus,3,441,154personsB  ԍ[Table3ofthisevaluationreport]?C  in  8  1,464,793householdsB  ԍ[Table3ofthisevaluationreport]C  .Forthe2010Census,theCensusBureauneedstoensurethatthisis $  reduced.   ResultsfromthecustomersatisfactionsurveyoftheInternetQuestionnaireAssistancesite   indicatedthatrespondentswerenotsatisfiedwiththeapplication.Therefore,theCensusBureau   needstoimprovethedevelopmentandtestingprocessforthatapplication. p Throughtheuseoftheadvanceletter,respondentswereabletorequestanon-English H questionnaireinoneofthefollowinglanguages;Spanish,Chinese,Korean,Tagalog,and 4 Vietnamese.Therewere2,235,435B  ԍ[Table4X/XXX/ԍofthisevaluation#X/XXX/#ԍ]bC  requestsforanon-Englishquestionnairethroughtheadvance  p letter.Asstatedearlier,ofthe2.2millionrequestednon-Englishquestionnaires,1,009,204  \ questionnaires(45.1percent)B  ԍ[Document17/Reference1]C  Ԁwerechecked-inanddatacaptured.Inmanyinstancestwoforms H werecompletedbyhouseholdsrequestinganon-Englishform;theEnglishquestionnaireandthe 4 non-Englishquestionnaire.WhenreviewedforcompletenesstheEnglishquestionnairewas   oftenselectedoverthenon-Englishquestionnaire.Only114,110B  ԍ[Document7/Page2/Reference1]HC  non-Englishquestionnaires   werereturnedbyrespondentsԀinoccupiedhousingunitsandselectedforthehousehold.This  represented5.1percentB  ԍ[114,110/2,235,435*100]C  toftherequestednon-Englishquestionnaires.Onepossiblereasonforthe  smallnumberofnon-Englishquestionnairesselectedforthehouseholdwasthattherespondent  received,completed,andreturnedtheEnglishformpriortoevenreceivingthelanguageform. l Usingtheadvancelettertoproviderespondentswiththeabilitytoobtainanon-English X  questionnairedidnotworkbasedonlowpercent(5.1percent)ofnon-Englishquestionnaires D! returnedandselectedforthehousehold.Therefore,theCensusBureauneedstoresearch 0"  methodsfordeliveringnon-Englishquestionnaires. #l! @JJ#=XX/ 4.REFERENCES #X/X=׳#Ԉ %0!$ Carter,Nathan(2002),Census2000EvaluationA.3:BeCountedCampaignforCensus2000, '0#& September25,2002 ($' Chesnut,T.John(2003),Census2000EvaluationA.1.a:TelephoneQuestionnaireAssistance, *%) March20,2003 +&* ЇImel,Jerry(2003),Census2000EvaluationH.9:LocalCensusOfficeProfile,September2003  Jonas,Kimball(2002),Census2000EvaluationE.5:GroupQuartersEnumeration,  November7,2002 t Jones,JohnandBarrett,Diane(2003),Census2000EvaluationH.4:QuestionnaireAssistance L  CentersforCensus2000,June25,2003 8  Moul,Darlene(2002),Census2000EvaluationH.5:NonresponseFollowupforCensus2000,  ` July25,2002  L  Moul,Darlene(2003),Census2000EvaluationI.4:CoverageImprovementFollowup,May9, $  2003   Pendleton,Carol(2003),AssessmentReport:Census2000LanguageProgram,September2003   Pennington,Robin(2003),Census2000EvaluationF.10:Update/Leave,June6,2003 p Rosenthal,Miriam(2002a),Census2000EvaluationF.11:UrbanUpdate/Leave,October3, H 2002 4 Rosenthal,Miriam(2002b),Census2000EvaluationF.12:Update/Enumerate,December10,  \ 2002 H Sheppard,David(2003),Census2000EvaluationI.1:CoverageEditFollowup,July29,2003   Smith,DamonandJones,John(2003),Census2000EvaluationA.4:LanguageProgramUse  ofNonEnglishQuestionnairesandGuides,September22,2003  Stackhouse,HerbertandBrady,Sarah(2003a),Census2000EvaluationA.7.a:Census2000 l MailResponseRates,January30,2003 X  ЀStackhouse,HerbertandBrady,Sarah(2003b),Census2000EvaluationA.7.b:Census2000 0"  MailReturnRates,January30,2003 #l! Stapleton,Courtney(2002),Census2000EvaluationA.2.c:Census2000InternetWebsiteand $D # QuestionnaireCustomerSatisfactionSurveys,April15,2002 %0!$ Stevens,Neala(2002),Census2000EvaluationA.1.b:TelephoneQuestionnaireAssistance '#& CustomerSatisfactionSurvey,February6,2002 (#' Treat,JamesB.andHerbertF.Stackhouse,2002,DemographicComparisonbetween |*%) Self-ResponseandPersonalVisitInterviewinCensus2000,PopulationResearchandPolicy h+&* ReviewDocument,Volume21,Numbers12,pages3951,April2002  Whitworth,Erin(2002),Census2000EvaluationA.2.b:InternetDataCollection,August14,  2002 t Zajac,Kevin(2002),Census2000EvaluationF.13:List/Enumerate,May23,2002 L  Zajac,Kevin(2003),Census2000EvaluationB.1.a:AnalysisofImputationRatesforthe100 $ t PercentPersonandHousingUnitDataItemsfromCensus2000,September2003  `   \ PPA(#AppendixA  X/XXX/  @@ NumberofLanguageAssistanceGuidesRequestedthroughtheTelephoneQuestionnaire  AssistanceProgram,theQuestionnaireAssistanceCenters,andattheInternetWebsite B  ԍ[TQAnumbersare t Document11/Reference3andQACnumbersareDocument11/Reference4]C   t *?dddd dd dd TVU(#(#,,22,}.., ..,X..,..,,..,h..,..,X..,X..,..+  ?VV.L L  ?٩ XX/7 P 7   7Language CVV2$ VV CTQA @VV/!P "VV @QAC @VV/!P "VV @Internet ?VVVV,!P  "VV ? DVV3!P  "VVVV D7 P Language  CVV2$  VV CTQA @VV/!P  "VV @QAC @VV/!P  "VV @Internet pf,P "   VV  ?1?p7  1 WM? 3  ?1 ? W 77   7Albanian [Q!   @5388 @[_5,388#٩  ٩~#٩  ٩Ԉ ZPB U  @5388  @ Z#٩  ٩#٩  ٩NA ZP! U ȋ@889ȋ@Z889 bVVOA U ȋ@889 ȋ@ bЈ YO! UVV  :@26:@Y 77   726 XN@ 3  :@26 :@ X 77   7Japanese YO!   N@60N@Y60 yo@ U  N@60 N@ y@408y@y408 {qA U y@408 y@ #@5923#@{5,923_Ԉ h^H U #@5923  #@ h 77   72 9/! 3 9 77   7Amaharic XN!   "@9"@X_9#٩  ٩U#٩  ٩_Ԉ WM? U  "@9 "@ WNA#٩  ٩#٩  ٩Ԉ ZP! U 8@5198@Z519 bVVOA U 8@519 8@ bЈ YO! UVV  ;@27;@Y 77   727 XN@  3  ;@27 ;@ X 77   7Korean 9/! ! 91,244 [Q! "U z@3261z@[3,261 |rB #U z@3261 z@ h@1626h@|_1,626_Ԉ mcH $U h@1626  h@ m 77   73 9/! %3 9 77   7Arabic YO! &  Q@71Q@Y71#٩  ٩C#٩  ٩Ԉ zp@ 'U  Q@71 Q@  @1475 @z1,475#٩  ٩N#٩  ٩Ԉ |rB (U  @1475  @ H@1682H@|_1,682_Ԉ cVVPB )U H@1682 H@ cЈ YO! *UVV  <@28<@Y 77   728 XN@ +3  <@28 <@ X 77   7Kurdish 9/! , 94 9/! -U 9NA \R! .U @17390@\_17,390_Ԉ I /U @17390  @  @4@ 77   74 WM?  03  @4 @ W 77   7Armenian YO!  1  @P@65@P@Y65#٩  ٩#٩  ٩Ԉ zp@ 2U  @P@65 @P@ @1470@z1,470#٩  ٩Y #٩  ٩Ԉ {qB 3U @1470 @ }@476}@{476 bVVOA 4U }@476 }@ bЈ YO! 5UVV  =@29=@Y 77   729 XN@  63  =@29 =@ X 77   7Laotian 9/!  7 920 ZP! 8U 0y@4030y@Z403 zpA 9U 0y@403 0y@ `@588`@z_588_Ԉ 4G :U `@588  `@  @5@ 77   75 ^4M? ;3  @5 @4 ^ 77   7Bengali `4O! <4  ,@14,@`14#٩  ٩!#Ԉ 4o@ =U  ,@14 ,@4 ]@118]@118 4pA >U ]@118 ]@4 }@472}@472 bVVOA ?U }@472 }@4 bЈ `4O! @UVV  >@30>@` 77   730 _4N@ A3  >@30 >@4 _ 77   7Polish @4/! B4 @58 b4Q! CU4 @1082@b1,082 4rB DU @1082 @4 @1410@_1,410_Ԉ mcH EU @1410  @4 m 77   76 9/! F3 9 77   7Burmese 9/! G 97 9/! HU 9NA ZP! IU Px@389Px@Z389 bVVOA JU Px@389 Px@ bЈ 9/! KUVV 9 77   731 9/! L3 9 77   7Portuguese 9/! M 9102 9/! NU 9844 ZP! OU @864@Z_864_Ԉ lbG PU @864  @ l 77   77 9/! Q3 9 77   7Cambodian 9/! R 941 [Q! SU T@1557T@[1,557 {qB TU T@1557 T@ @643@{643 bVVOA UU @643 @ bЈ 9/! VUVV 9 77   732 9/! W3 9 77   7Roma 9/! X 92 9/! YU 9NA ZP! ZU w@378w@Z_378_Ԉ lbG [U w@378  w@ l 77"   78 9/!" \3 9 77"   7Chamarro 9/!" ] 99 YO! ^U  A@34A@Y34 yo@ _U  A@34 A@ }@475}@y475 bVVOA `U }@475 }@ bЈ 9/! aUVV 9 77"   733 9/!" b3 9 77"   7Romanian 9/!" c 9143 9/! dU 973 ZP! eU Ї@762Ї@Z_762_Ԉ lbG fU Ї@762  Ї@ l 77%  79 9/!%g3 9 77%  7Chinese 9/!%h 92,326 [Q! iU d@4964d@[4,964 |rB jU d@4964 d@ ȧ@3044ȧ@|_3,044_Ԉ cVVPB kU ȧ@3044 ȧ@ cЈ 9/! lUVV 9 77%  734 9/!%m3 9 77%  7Russian ZP!%n `k@219`k@Z219 YOA oU `k@219 `k@ Y4,999 [Q! pU @2511@[_2,511_Ԉ 4H qU @2511  @  $@10$@ 77( 710 _4N@(r3  $@10 $@4 _ 77( 7Creole @4/!(s4 @1,645 b4Q!tU4 ȕ@1394ȕ@b1,394 4qBuU ȕ@1394 ȕ@4 @786@786 bVVOAvU @786 @4 bЈ `4O!wUVV  A@35A@` 77( 735 _4N@(x3  A@35 A@4 _ 77( 7Samoan @4/!(y4 @14 a4P!zU4 y@412y@a412 4pA{U y@412 y@4 u@351u@_351_Ԉ lbG|U u@351  u@4 l 77+ 711 9/!+}3 9 77+ 7Croatian 9/!+~ 961 ZP!U o@254o@Z254 zpAU o@254 o@ p@718p@z718 bVVOAU p@718 p@ bЈ YO!UVV  B@36B@Y 77+ 736 XN@+3  B@36 B@ X 77+ 7Serbian 9/!+ 912 YO!U  T@80T@Y80 yo@U  T@80 T@ @510@y_510_Ԉ lbGU @510  @ l 77. 712 9/!.3 9 77. 7Czech 9/!. 9256 YO!U  >@30>@Y30 yo@U  >@30 >@ z@424z@y424 bVVOAU z@424 z@ bЈ 9/!UVV 9 77. 737 9/!.3 9 77. 7Slovak 9/!. 911 YO!U  @X@97@X@Y97 yo@U  @X@97 @X@ v@352v@y_352_Ԉ lbGU v@352  v@ l 771 713 9/!13 9 771 7Dari 9/!1 996 9/!U 9NA ZP!U |@458|@Z458 bVVOAU |@458 |@ bЈ 9/!UVV 9 771 738 9/!13 9 771 7Somali 9/!1 9110 9/!U 9NA ZP!U 8@6478@Z_647_Ԉ lbGU 8@647  8@ l 774 714 9/!43 9 774 7Dinka 9/!4 94,630 9/!U 9NA ZP!U @643@Z643 bVVOAU @643 @ bЈ 9/!UVV 9 774 739 9/!43 9 774 7Spanish 9/!4 957,563 \R!U  @51017 @\51,017 }sCU  @51017  @ @6430@}_6,430_Ԉ 4HU @6430  @  .@15.@ 777 715 _4N@73  .@15 .@4 _ 777 7Dutch @4/!74 @11 `4O!U4  5@215@`21 4o@U  5@21 5@4 p@558p@558 bVVOAU p@558 p@4 bЈ `4O!UVV  D@40D@` 777 740 _4N@73  D@40 D@4 _ 777 7Swahili a4P!74 @`@130@`@a130 `4OAU @`@130 @`@4 `NA a4P!U4 @574@a_574_Ԉ lbGU @574  @4 l 77: 716 9/!:3 9 77: 7Farsi 9/!: 949 ZP!U g@189g@Z189 {qAU g@189 g@ @1384@{_1,384_Ԉ cVVPBU @1384 @ cЈ 9/!UVV 9 77: 741 9/!:3 9 77: 7Tagalog YO!:  O@63O@Y63 yo@U  O@63 O@ t@333t@y333 zpAU t@333 t@ @928@z_928_Ԉ lbGU @928  @ l 77= 717 9/!=3 9 77= 7French 9/!= 983 ZP!U Px@389Px@Z389 {qAU Px@389 Px@ @1384@{_1,384_Ԉ cVVPBU @1384 @ cЈ 9/!UVV 9 77= 742 9/!=3 9 77= 7Thai 9/!= 915 [Q!U @@2976@@[2,976 {qBU @@2976 @@ @756@{_756_Ԉ lbGU @756  @ l 77@  718 9/!@3 9 77@  7German 9/!@ 939 YO! 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