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Usability Testing of Alternative Design Features for the 2005 National Census Test (NCT) Internet Form: Methods, Results, and R

Elizabeth D. Murphy, Kathleen T. Ashenfelter, Susan Ciochetto, Anshu Agarwal, and Lawrence A. Malakhoff

ABSTRACT

In preparation for the 2005 National Census Test and to inform future decision making on design issues, the Census Bureau conducted a second round of usability testing to evaluate the ease of gaining access to the online version of the Census Short Form, completing the form, responding to edit messages, and reviewing the entered data and making changes. This second round was conducted from November 30 to December 14, 2005. The key findings by screen, included participants having difficulty finding the Census ID number to log in, participants not reading the residence rules, and participants not reading the edit messages and being able to navigate from edit messages to correct the data.

CITATION:

Elizabeth D. Murphy, Kathleen T. Ashenfelter, Susan Ciochetto, Anshu Agarwal, and Lawrence A. Malakhoff. (2013). Usability Testing of Alternative Design Features for the 2005 National Census Test (NCT) Internet Form: Methods, Results, and R. Center for Survey Measurement Study Series (Survey Methodology #2013-11). U.S. Census Bureau. Available online at <http://www.census.gov/srd/papers/pdf/ssm2013-11.pdf>.

Source: U.S. Census Bureau, Research and Methodology Directorate, Center for Survey Measurement

Published online: April 24, 2013
Last revised: April 24, 2013

 


Source: U.S. Census Bureau | Research and Methodology Directorate | Center for Survey Measurement | (301) 763-3215 (or chad.eric.russell@census.gov) |   Last Revised: September 11, 2013