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Final Report on Cognitive Testing of the 2013 Current Population Survey Unbanked/Underbanked Supplement

Michelle Smirnova, Aleia Clark Fobia, and Theresa J. DeMaio

ABSTRACT

At the request of the Demographic Surveys Division, staff from the Center for Survey Measurement cognitively pretested the 2013 Current Population Survey Unbanked / Underbanked Supplement.

Results of 15 cognitive interviews conducted in February and March, 2013 found that: 1) some respondents thought that asking about reasons for not having a bank account was sensitive; 2) some respondents were not able to choose a main reason for using a prepaid card from the response categories provided, since some of the options referred to how the money got on the card and others referred to how the card was used; 3) respondents did not correctly interpret the concept of a big box retailer. Many interpreted this concept to mean stores that sell items in bulk, such as Costco and BJs, rather than stores such as Walmart and Kmart; and 4) respondents cashed checks and obtained prepaid cards at locations that were not included in the response categories. A complete enumeration of findings as well as recommendations to address the problems is included in the attached report.

CITATION:

Michelle Smirnova, Aleia Clark Fobia, and Theresa J. DeMaio. (2013). Final Report on Cognitive Testing of the 2013 Current Population Survey Unbanked/Underbanked Supplement. Center for Survey Measurement Study Series (Survey Methodology #2013-25). U.S. Census Bureau. Available online at <http://www.census.gov/srd/papers/pdf/ssm2013-25.pdf>.

Source: U.S. Census Bureau, Research and Methodology Directorate, Center for Survey Measurement

Published online: November 21, 2013
Last revised: November 21, 2013

 


Source: U.S. Census Bureau | Research and Methodology Directorate | Center for Survey Measurement | (301) 763-3215 (or chad.eric.russell@census.gov) |   Last Revised: November 21, 2013