How to Resolve Conflict with Others – Self Mediation (General Workforce)
8:00 a.m. – 12:00 p.m.
Training Room T09
Description: This one-half day workshop will empower employees to handle the challenges of today's workplace by learning to use a simple yet powerful tool – "Self Mediation" – to manage the differences that impair teamwork, quality, decision-making, and cooperation.
Through interactive discussions, role-play, and videos, participants will learn to:
Managerial Mediation – Conflict Resolution Skills for Managers (Managers/Supervisors)
8:30 a.m. – 4:00 p.m.
Training Room T06
Description: Managers/Supervisors will learn to use a practical tool to help employees resolve workplace conflict at the lowest possible level. Participants will leave with the tools to build better working relationships, enhance performance, improve productivity, and cut the unnecessary cost of workplace conflict.
Managers and supervisors will learn to:
You must first receive supervisory approval. If you have a CBS account, please go to ETMIS+ and register for the class. If you do not have a CBS account, have your Administrative Officer register you for the class.
For more information contact the Census Alternative Dispute Resolution Program at 301-763-3591.
Please direct all requests for sign language interpreting services and captioning (also known as CART or Communication Access Real-time Translation) to HRD.Interpreting.&.CART@census.gov . If you have questions concerning any other accommodations, please contact the Disability Program Office at HRD.Disability.Program@Census.gov or 301-763-4060 (Voice). For TTY callers, please call through the Federal Relay Service (FRS) at 1-800-877-8339 and give them the number you would like to call. This service is free and confidential.