U.S. Department of Commerce

Statistics of U.S. Businesses: 2004:
NAICS 56142 - Telephone call centers
United States

 
U.S. - Telephone call centers - by Employment Size of Enterprise
Introductory text includes scope and methodology. Table includes only establishments with payroll. Nonemployers are shown separately. For descriptions of column headings and rows (industries), click on the appropriate underlined element in the table.
Employment size of enterprise Firms Estab-
lish-
ments
Paid
employees
Annual
payroll
($1,000)
All firms 4,166 5,412 392,269 8,015,770
Firms with no employees (as of March 12) 417 417 0 43,000
Firms with 1 to 4 employees 1,122 1,124 2,321 58,595
Firms with 5 to 9 employees 560 562 3,817 89,760
Firms with 10 to 19 employees 748 762 10,425 213,957
Firms with 20 to 99 employees 835 923 33,390 661,176
Firms with 100 to 499 employees 268 430 50,353 827,070
Firms with 500 employees or more 216 1,194 291,963 6,122,212
Firms with 500 to 749 employees 39 107 12,735 190,371
Firms with 750 to 999 employees 21 47 13,814 215,186
Firms with 1,000 to 1,499 employees 24 102 17,046 318,894
Firms with 1,500 to 2,499 employees 21 51 17,139 226,091
Firms with 2,500 employees or more 111 887 231,229 5,171,670

 

 

U.S. - Telephone call centers - by Year
Introductory text includes scope and methodology. Table includes only establishments with payroll. Nonemployers are shown separately. For descriptions of column headings and rows (industries), click on the appropriate underlined element in the table.
More
data
Year Firms by employment size of enterprise Paid employees by employment size of enterprise
Total20 + 100 +500 + Total20 + 100 +500 +
link to 2008 detail 2008 4,127 35.7% 14.4% 6.3% 428,700 96.5% 88.2% 73.1%
link to 2007 detail 2007 3,947 33.6% 12.9% 5.8% 385,757 96.2% 87.5% 74.1%
link to 2006 detail 2006 4,086 33.0% 12.1% 5.3% 383,351 96.0% 86.9% 73.7%
link to 2005 detail 2005 4,056 32.8% 12.1% 5.4% 382,803 95.9% 87.4% 74.8%
link to 2004 detail 2004 4,166 31.7% 11.6% 5.2% 392,269 95.8% 87.3% 74.4%
link to 2003 detail 2003 4,226 32.1% 11.9% 5.0% 383,953 95.6% 86.7% 72.3%
link to 2002 detail 2002 4,079 29.9% 10.1% 3.9% 338,279 95.0% 85.8% 72.3%
link to 2001 detail 2001 4,443 27.5% 8.8% 3.5% 343,419 95.0% 85.5% 73.8%
link to 2000 detail 2000 4,604 26.0% 8.3% 3.2% 344,378 94.7% 85.3% 73.0%
link to 1999 detail 1999 4,928 25.3% 7.9% 2.9% 323,553 94.0% 83.5% 69.9%
link to 1998 detail 1998 5,298 24.3% 7.0% 2.6% 314,845 93.4% 81.9% 68.8%


All-sector table

Source: Statistics of U.S. Businesses Questions?