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A Usability Evaluation of the Online National Survey for College Graduates (NSCG)

Jennifer C. Romano and Jennifer M. Chen

 

ABSTRACT

The National Survey for College Graduates (NSCG) is an online data collection Web site that collects education and job information from diverse users who have received bachelor’s degrees from American schools or abroad. In October and November 2009, the Statistical Research Division (SRD) evaluated the usability of the NSCG online survey. The testing evaluated the success and satisfaction of eight participants who attempted to complete the survey developed by the Special Surveys Branch (SSB) of the Demographic Surveys Division (DSD). Usability testing revealed a few usability problems, including illogical placement of survey items and difficulty entering information. This report summarizes the methods and findings of this usability evaluation.

KEYWORDS:

Web survey, Internet form

CITATION:

Romano, Jennifer C. and Jennifer M. Chen. (2010). A Usability Evaluation of the Online National Survey for College Graduates (NSCG). Statistical Research Division Study Series (Survey Methodology #2010-05). U.S. Census Bureau. Available online at <http://www.census.gov/srd/papers/pdf/ssm2010-05.pdf>.

Source: U.S. Census Bureau, Statistical Research Division

Published online: April 19, 2010
Last revised: April 4, 2010

 


Source: U.S. Census Bureau | Statistical Research Division | (301) 763-3215 (or chad.eric.russell@census.gov) |   Last Revised: October 08, 2010