Our Mail Processing services include:
We also offer the following Finishing services:
Through our high-tech data capture and problem solving technologies, our staff can capture and process your data from paper, images, and microfilm with unsurpassed speed and accuracy. NPC has migrated from conventional, flatbed, and page-turning microfilm cameras to a high-speed scanning facility in an effort to eliminate massive paper handling, improve data capture throughput, and reduce long-term storage requirements.
Our Data Capture services include:
Local telephone switches and an automated call distribution system, which is designed to minimize callers wait time, control call center workstations.
Our call centers are open 7 days a week and provide coverage in all time zones.
They answer respondents’ questions, handle both incoming and outgoing calls, assist in completion of surveys over the phone, resend paper surveys, assist in non-English survey completion, and offer phone questionnaire assistance on surveys.