Census Bureau Help Center
Get the help you need—whether you're responding to a survey, looking for data, or have questions about the Census Bureau.
As part of our ongoing effort to improve your experience, we’ve updated our FAQ system to make it easier to find the information you need. The old system will no longer be updated and will be sunset on July 31st.
On this page:
Frequently Asked Questions (FAQs)
Getting Started
Find shortcuts to our most requested resources for surveys, data, census records, jobs, leaving feedback and more.
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Is this survey legitimate?Received a letter, call, text, email or a visit claiming to be from the Census Bureau? Learn how to determine if it's real.
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Researching genealogy?Historical census records (1950 & earlier) are searchable online at the National Archives—we'll show you where.
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New to Census Bureau data?Visit our main Data & Maps page to find user and developer guides and the types of data we offer.
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Confused by our many codes?De-code the many different industry, product, geographical, and other codes used in our data and maps (like NAICS, NAPCS, ANSI and FIPS codes).
Responding to a Survey or Census
Understanding Our Data
Resources for Government Partners
Applying for Census Jobs
Learn about and apply to jobs at:
Doing Business with the Census Bureau
Contact Options
Submit a Question or Comments
Have a question, want to share a suggestion, or need to report an issue? Send a message to Census Bureau support with our online form.
Call Our Customer Support Team
Need to speak directly with a member of our customer support team? Call our main service line 301-763-4636 or our toll-free number 1-800-923-8282.
Looking for additional contacts?
Find other technical and subject matter experts and Regional Office contacts, as well as our mailing address, staff directory, and social media and email subscriptions.