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ACS-Housing Unit CATI/CAPI Debriefing Project: Lessons Learned from the Field

Herman A. Alvarado, Joseph Patton

The object of this evaluation was to learn from interviewers any issues or concerns about the implementation of the new or revised questions and procedures in the 2008 CATI, CAPI, and Telephone Questionnaire Assistance (TQA) instruments. Based on their initial experiences, interviewers provided feedback on the new and modified questions and procedures that will be used to identify potential areas that need further clarification or additional training.


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