We conducted this experiment to test modifications to some of the materials in the replacement mail questionnaire package. Our goals were to reduce the complexity of the paper questionnaire package by removing some of the inserts, and to soften the response mode choice (paper or Internet) in the messages included in the package. We evaluated return rates, section completion rates, item nonresponse rates, and response distributions to assess the impact of the changes on respondent behavior. Our findings are documented in this report.

Others in Series

Working Paper

Potential Data Sources to Replace/Enhance Condo Status on the ACS

November 13, 2015

Investigates administrative record sources for the condominium question on the ACS.

Working Paper

Cognitive Testing of the 2019 American Community Survey Due Date Test

November 15, 2022

Testing of a due date message in the 5th ACS mailing, which is the final opportunity to motivate a self-response prior to the more costly in-person operation.

Working Paper

Strategic Framework for Messaging in the ACS Mail Materials

November 16, 2017

Learn about cross-disciplinary messaging research and the development of a strategic framework for messaging in the ACS mail contact materials.

Page Last Revised - October 8, 2021

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