Skip Header

Overview

The Service Annual Survey provides data that help to measure America's current economic performance. The Service Annual Survey collects revenue; expenses; e-commerce sales; and, for some industries, exports, inventories, class of customer, and detail product lines based on the North American Product Classification System (NAPCS).

Ready to Report or Need Assistance?

To report online:

  1. Sign-in or Register at https://portal.census.gov
  2. Add your authentication code
  3. Report by clicking on “REPORT NOW.”  You can return to your account over multiple sessions to complete.
  4. For assistance completing this survey, please log-in to your Census Bureau account and send us a secure message or call the customer help line at 1-877-787-9860, 8:00 a.m. to 8:00 p.m., Eastern time, Monday through Friday, excluding holidays.
  5. Please visit How Do I Get Started? for additional information.
  6. Please visit How-To Video for information on Signing into the Respondent portal, via your Census Bureau account.

Authority

Title 13, United States Code (U.S.C.), Sections 131 and 182, require businesses and other organizations included in the survey to answer the questions and submit a response.

Confidentiality

Title 13, United States Code, Section 9, requires the Census Bureau to keep your information CONFIDENTIAL and can use your responses only to produce statistics.  The Census Bureau is not permitted to publicly release your responses in a way that could identify your business, organization, or institution.  Per the Federal Cybersecurity Enhancement Act of 2015, your data are protected from cybersecurity risks through screening of the systems that transmit your data.

Survey Legitimacy

Below are a few common items you can use to verify the legitimacy of this survey:

 

  1. Ensure the Web address provided in the letter is a "census.gov" domain.
  2. Correspondence sent in the form of a letter or email will contain reporting instructions and a phone number for survey assistance. Any email correspondence related to this survey will come from a census.gov address.
  3. On the sign-in screen, a warning message should be present stating the respondent is accessing a U.S. Government computer.
  4. Additionally, the upper right corner on all screens should display the OMB eight-digit number and expiration date. This number indicates that the OMB has approved the survey and has confirmed there is a need to collect the information.
  5. The bottom of the sign-in screen should have a link for the “Burden Statement” which also contains the OMB eight-digit number.

Back to Header