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2018 Customer Service Satisfaction Survey: We Value Your Feedback!

Tue Sep 04 2018
Written by: Wendy Peebles, Lead Trade Outreach Coordinator, International Trade Management Division
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The International Trade Management Division of the U.S. Census Bureau conducts a Customer Service Satisfaction survey every two years. The survey will take less than seven minutes to complete and will provide us with valuable information that can be used to improve current services and products, create new tools and resources, and serve you more efficiently as our valued customers. 

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In fact, as a result of your feedback on prior surveys we’ve offered additional webinar content, such as the Go Global! Webinar Series, and we’re making system enhancements to the Automated Commercial Environment. Mark your calendars and remember to take the 2018 Customer Service Satisfaction Survey the week of September 10, 2018. An email reminder will be sent to you through Gov.Delivery along with a link to complete the survey. If you are not currently a subscriber to receive Gov.Delivery broadcast messages, you may sign up here: Gov.Delivery. All responses are confidential and responses will be summarized aggregately.

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For completing the survey, early responders will receive the Export Compliance Flipper: A Quick Guide to Title 15, Part 30: Foreign Trade Regulations while supplies last.

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