An official website of the United States government
Here’s how you know
Official websites use .gov
A .gov website belongs to an official government organization in the United States.
Secure .gov websites use HTTPS
A lock (
) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.
Although recommendations for the design of self-administered questionnaires have been offered, few systematic efforts have been made to derive principles of design from relevant psychological or sociological theories. Our purpose in this paper is to contribute to the development of a theory for designing self-administered questionnaires. We draw from two particularly applicable disciplines--cognition, especially as it applies to visual perception, and motivation. Concepts such as pattern recognition and the Gestalt perceptual laws are utilized to propose several principles for design, thus extending our work from a previous paper. The principles are categorized into achieving good information organization and designing respondent navigational guides. Information organization refers to the choice of words for formulating questions and answers and the prescribed sequence in which respondents are expected to process them. Navigational guides refers to the means used to encourage respondents to follow a prescribed path through the questionnaire. Illustrations of the application of these principles are provided. Finally, we present results from an initial test of a U.S. Census questionnaire that adheres to the principles described here.
Share
Related Information
Some content on this site is available in several different electronic formats. Some of the files may require a plug-in or additional software to view.
Top